1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were some of the friendliest - ever The breakfast service was spot on: lovely staff, excellent food and nice friendly atmosphere. Just one slight niggle - and it is slight - the breakfast coffee could be much improved. Tbh it tasted like a cheap instant, despite being poured from a filter pot. We loved our room which overlooked the church at the rear. So lovely and peaceful- apart from the church bells ringing on our last night, every hour and on the hour. But it certainly hasn’t put us off staying again. Loved it!
Negative section of review
Coffee at breakfast. I didn’t feel like paying extra for an Americano.
Positive section of review
I arrived early before the cleaner had the opportunity to do his work & the previous occupant left the place in a right tip.....but it's clear the cleaner did his work to perfection because the place was spotless when I came back later, you would not have thought it was the same room
Positive section of review
The hotel is very attractive but my stay was made by the staff. From the frontline reception staff to the bar and restaurant staff everyone was helpful and friendly. I was lucky enough to get an upgrade on my second night and that room was stupendous with loads of space and an amazing view.
Negative section of review
This is not a reflection on the hotel but Booking.com lists this hotel as being 850m from the O2 which is where I was going. Geographically it is but you have to be able to walk on water to access the O2 that quickly. The journey was absolutely fine using the DLR and tube but I had booked it thinking it was walking distance so that was misleading. To reiterate that information did not come from the hotel itself but rather from the booking site.
Positive section of review
Breakfast was excellent with great variety of cooked options. The Location suited us to visit various destinations on the IoW over a three-day period.
Negative section of review
N/A
Positive section of review
Location was good and rooms large and clean Staff were great and helpful Breakfast was good although not hot
Negative section of review
I did not expect the hotel to be a hub for tourist coaches hundreds of people roaming around made the hotel lobby look like a shop rather than a hotel . We would have left but we could not change our ferry. Run out of Guinness and cider due to tourist. Come to Ireland and can’t get a Guinness!!! Would not recommend hotel if you want a hotel and not a tour operator Lovely view from room but coaches spoiled experience You also had to pick a time for breakfast
Positive section of review
Excellent freshly cooked breakfast with friendly service. Room 3 offered wonderful sea views .
Negative section of review
Nothing
Positive section of review
Staff were fantastic nice warm welcome and would defo stay again
Positive section of review
Breakfast was excellent.
Negative section of review
Room furniture was chipped and dated the carpet dirty and tap for cold water for bath and shower would not turn so couldn’t have either had to wash in the sink not hygienic.
Positive section of review
Staff very friendly
Negative section of review
Mattress was very springy and needs replacing
Positive section of review
Loved it all
Negative section of review
Biscuits in room for 4 day stay
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