1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staying at the apartment because of the locations and the room accommodate numbers of people comfortably. Easy access to public transport, mostly places is walking distance, great shops and restaurant around 5 mins walking.
Negative section of review
Small shower room with dodgy door where its flimsy and the roller need some TLC. Overall nothing to fault for 1 night stay in London.
Positive section of review
Breakfast ok but could have been better. Location great , right in the heart of town Concierge Daniel was superb, extremely helpful and knowledgeable during our stay,
Negative section of review
Breakfast was really disappointing for a five star hotel.
Positive section of review
Location was great and staff friendly and very helpful esp with suitcases. Our room was comfortable and clean.
Negative section of review
The stairs are an issue but expected with such a lovely old building. The fire alarm at 2.30am was a bit of a nuisance.
Stoke on Trent, United Kingdom
Positive section of review
Comfortable room, very good breakfast, and parking on Hotel 's access.⁹
Positive section of review
Lovely view from room.Lovely staff who worked very hard at a busy time
Positive section of review
Lovely property, great location and good information from hosts
Negative section of review
Nothing
Positive section of review
Friendly helpful staff, good value meals, night key, parking
Negative section of review
Bed was a little too firm
Positive section of review
They allow dogs and the breakfast is really good.
Negative section of review
The room was stiflingly warm and the window wouldn't open properly - it kept swinging open when it should have been on the tilt setting.
Positive section of review
Lovely place to stay and fabulous food!
Negative section of review
Nothing to say that was bad!
Positive section of review
Perfect location
Negative section of review
No heat or hot water until the last night