1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was in a great location, steps from Pulteney Bridge - not far from shops, restaurants and attractions. The hotel was really beautifully decorated - you don't often see "modern" hotels outside of London, so this was a nice find. The staff were incredibly accommodating. My room had everything to make me feel comfortable, and the bed was so comfortable.
Negative section of review
It's a general complaint that the hotel can't do anything about - getting my suitcase and bags up to the third floor was a bit cumbersome. They had a lift to the second floor, but I had to lug everything up the stairs to the third floor. I'm not going to fault them for that, as they did retrofit the property to include a lift to get guests partway there. For those who have issues lifting heavy baggage, I'd simply ask for a room on the first or second floor.
Jordanstown, United Kingdom
Positive section of review
The property was well tucked away, private, exceptionally clean and well stocked with everything you could possibly need. It was tastefully decorated and made the best use of the available space. The supplies left for breakfast ( including eggs from the resident chickens) were a particularly nice touch.
Negative section of review
Nothing!!
Positive section of review
Fantastic apartment with everything you would need for a break. Excellent location. Have been before and will be back.
Negative section of review
The ground floor bathroom had a bad sewage smell that needs looked at.
Positive section of review
Location close to beach & town centre. Excellent service from staff. Lovely bar & terrace.
Negative section of review
Bedroom noise insulation not good.
Positive section of review
The hotel was lovely staff very good and location excellent with stunning views. Rooms very clean
Negative section of review
We had a problem with the breakfast on our second morning but all got sorted quickly.
Saint Columb Major, United Kingdom
Positive section of review
Dean was most welcoming and allowed our dog to exercise in the field next to the property.
Positive section of review
The room was lovely and the whole building. The breakfast was great. It was very central.
Negative section of review
We should have been told on checking in that we needed to register our car, as we will now be receiving a £100 parking fine which we will have to contest, as we didn't see the notice in the car park. A large notice at reception would be useful.
Positive section of review
Location, perfect for overnight stay before early flight!
Negative section of review
Not much scope for a stroll outside
Positive section of review
Vista sul lago
Negative section of review
Niente
Positive section of review
Very friendly
Negative section of review
Nothing
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