1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was central enough for our stay, pain to get a black cab (of all places), and had to walk 1/4 mile (4 times a day) to get one... Seems too too inconvenient for black cabs to stop nearby. Amazing Thai restaurant 3 minutes away. When contacting the 'Owner', they were quick to answer (always nice, but couldn't apprehend the issues). Honestly, a solid 5 to 6 out of 10. Needs a spruce up, a few issues discussed with owner who is 'Now on it' Don't let me put you off. This has amazing potential. Just feel their cleaning and maintenance staff need replacing.
Negative section of review
Possibly had been a bit of a party prior to our arrival. Visible smoking in rooms not cleaned. Needs a better cleaner / prep prior to arrival. Not expecting a large bed in the living / dining room. Terrace area not usable as it caused complaints from upper areas at 8pm with literally whispered chats (it's an echo chamber) and so not usable. (Add the condition of chairs outside) Check out was at 11am, had cleaner staring into apartment from 10:30am or before making us uncomfortable and hindering our departure. In essence, it needs a pretty good clean, a spot of paint, kitchen hardware, and terrace furniture looked at. Bit of black mould in bathrooms could be addressed by cleaning staff. On arrival, we had to do a deep clean ourselves.
Positive section of review
The breakfast was excellent. The staff were very helpful and when I didn't find the hairdryer in my room they brought one within a few minutes and were very polite when I realized this was my fault and the dryer had been in my room all the time
Negative section of review
Nothing it was all good
Positive section of review
Good parking. Very central location. Very friendly and helpful staff. Not charged for disappointing main course ( a poor recipe) although I didn't make a fuss and their reaction was very good.
Negative section of review
Not sure if there was a lift. Stairs quite demanding.
Positive section of review
Really comfortable, clean stay in a great location! Booked the single room but was given the double room as they had space - such a great room :)
Positive section of review
Price was very affordable. Host friendly and replied quickly.
Negative section of review
Beds definitely needed new mattresses. Grounds were unkempt.
Positive section of review
Clean place. Beautiful breakfast and very friendly staff
Negative section of review
Basic facilities
Positive section of review
Very modern and clean. Very good value for money.
Negative section of review
The hot tub area could have been paved better and looked after, very muddy. Path to the door from the car not paved and again muddy.
Positive section of review
Tastefully decorated, bed linen very good quality
Negative section of review
Nothing
Positive section of review
Close to arena
Positive section of review
Close to town
Negative section of review
It was dirty and unsafe