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Positive section of review
The Hotel had a fantastic view over a local park and across the harbour to Paignton and Brixham. The breakfasts were varied and plentiful. The evening meals were very repetitive if the main choice was a meat course (however, this hotel has only recently changed hands and I think they are hoping to develop the menu.) We were there for 5 nights and on the 5th (friday) night the menu was exactly the same as the monday had been. This Hotel caters mostly for coach parties mon-fri, fri - mon.Rooms were cleaned and tea/coffee replenished every day except one. All the staff were lovely.
Negative section of review
Although the Hotel had a lovely vista, unfortunately it backed on to the main town with a very busy main road right outside. There was a lot of noise throughout the night from the traffic and from drunks shouting , swearing and fighting. Not the Hotels fault, but this would be a major factor in my not returning to it as we were very sleep deprived by the time we left.
Positive section of review
Beautiful location right on the bay. Excellent staff on reception and serving in restaurant, polite and helpful. House keeping good. Lovely breakfast each morning with plenty of choice and a good choice of evening meals. Very prompt service in restaurant.
Negative section of review
Shower pressure was low but that's comparing it with our shower at home. A written menu would be helpful for what options are available for the cooked breakfast.
Positive section of review
Pretty convenient location close to Victoria station. Everything was okay. Staff was nice and helpful. I didn't have an adapter to charge my phone and they kindly gave me one for my stay. There's free coffee at the reception.
Negative section of review
My room was at the ground floor close to the reception and it was very noisy late at night and early in the morning which was very annoying.
Positive section of review
I walked to Cape Cornwall Club from Penzance, around Land's End and it was a long day! Lovely place and location. Staff very helpful on arrival and in the bar.
Negative section of review
Nothing really. Had a fine breakfast too. Stayed between around 8pm and 10am.
Positive section of review
The staff are helpful. The room are well kept and clean. The buffet breakfast is great. Will definitely return to this hotel for my next trip to Birmingham.
Negative section of review
The “Holiday Inn Express” signage on the top of the building can be positioned as prominent as “Crowne plaza” hotel would definitely make it much easier for travelers to locate it easier.
Positive section of review
Breakfast was good and varied. Staff was very accommodating and happy to offer alternatives.
Negative section of review
I was very disappointed with the location of our room. We did not book a river view however was not expecting view of the car park.. it was noisy and had a floodlight all night.. I could have booked a travelodge for such a view at a much cheaper rate.. the room was quite small too.. not impressed and very disappointed. I felt that the hotel was geared towards American visitors …
Positive section of review
it was extremely clean and comfortable
Negative section of review
maybe the location was a bit odd, behind the gas station
Positive section of review
Great stay again in brownlows
Negative section of review
Booking.com not responding to my messages about my anfield accommodation stay the week before what didn't happen . Room had other people's rubbish in, dirty used towels, no one would answer phone , when they did I had already booked for brownlows , but now still £50 down. The bad side of pre payment
Bishops Stortford, United Kingdom
Positive section of review
They are always charming!
Positive section of review
Good location.
Negative section of review
Very squashed.