1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Such a beautiful house in lovely grounds. Staff were all very friendly. The food & wine were truly delicious. Our room Stable View was spacious and comfortable with a huge bath/ shower room.
Negative section of review
The duvet was a synthetic one which was hot & sweaty.
Positive section of review
What a lovely welcome from Jan, goodies left and everything you could need for a great stay . The cottage is situated in a lovely area and perfectly clean . We shall be back !
Positive section of review
Was of an ok standard ,most things provided Location was good Close to plenty of locations ie retail parks etc Super markets close by ,local pubs close by
Negative section of review
The apartment had a lot of problems ,make sure you check for damages I reported some issues ,to get told about others I was not aware of ,you have to pay a deposit of £200 before staying ,I could have lost that deposit if I had not known about those ,damages,stains on carpets ,deep scratches on furniture etc list goes on ,the TV is not a smart TV ,so take an Amazon stick which we had to buy ,I reported a lot of issues however there is know way of attaching pics ,to the hotel email system as proof of the shocking cleanliness,toilet brush was filthy in Human waste ,shower try filled when usuing the shower due to being blocked ,bathroom sink would not empty The family bathroom ,the shower head had electrical tape holding it together ,so children could not shower properly The kitchen him had not been emptied,it stunk Not a nice stay tbt ,had to go out and buy cleaning products ,and re clean the apartment
Newcastle upon Tyne, United Kingdom
Positive section of review
Upgraded to suite with lounge access. Huge room with a balcony. Spotless clean. Breakfast amazing. Staff very helpful. Car park next door to hotel.
Negative section of review
Nothing- it was perfect
Positive section of review
The. Staff were excellent, the room was good and the food was great
Negative section of review
I have no complaints
Positive section of review
Fab location, friendly and helpful staff. The rooms are lovely.
Negative section of review
Room can get very hot, we were in the basement room and it was almost too hot to sleep.
Positive section of review
Amazing location and excellent apartment
Positive section of review
The room is clean and comfortable.
Negative section of review
no refill supplies, such as toilet paper and shampoo. the shower is weak.
Positive section of review
Neat, Tidy, comfy and money worthy
Positive section of review
Space and equipment
Negative section of review
Can’t think of anything