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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
From the moment we stepped into reception it felt lovely and welcoming. The staff were friendly, we upgraded to a sea view suite and the view was spectacular. A balcony with a gorgeous view, spacious suite and clean and beautifully decorated. The bed was so very comfy. The good in the restaurant was absolutely top notch. The breakfast was huge, you definitely will not go hungry and there is plenty of choice. All the staff in the whole place were so happy and friendly. The pool is great for relaxing, we didn’t try the sauna or steam room but loved the pool. We will definitely be back
Negative section of review
The only downside we found was that there are blue lights that shine up onto the front of the hotel. These come on just before sunset and are on all night until just after sunrise. They are very bright so you can’t see the view as you have to shut the curtains as it’s way too bright to sleep. It’s a personal preference that it would have been fantastic to have been able to lay in bed and watch the sunset/sunrise or even see the lights out at sea.
Positive section of review
We have stayed at the swan four times now, as we just love everything about the building. We have stayed in the main hotel and the courtyard and we do prefer the courtyard, just our preference. The location is great. The staff are very friendly and attentive. Rooms are very clean. Breakfast is superb and this time we had dinner with family which was delicious. We will definitely be staying a fifth time, highly recommend.
Negative section of review
Nothing.
Positive section of review
Breakfast was substantial and very well presented. My wife’s gluten free dietary requirements were well catered for. The breakfast room was very pleasant with wonderful sea views.
Negative section of review
Really don’t think anything could have been improved upon.We felt very much at home during our stay. It was a lovely place to come back to after a full day out.
Positive section of review
All food was excellent, lounges and dining areas excellent, bedroom excellent except bed much too small. Staff all welcoming and helpful
Negative section of review
Bed should have been larger or if possible twins as my husband has recently had a serious hip operation , I have a serious knee problem and we are both old, he is 90. There were other minor problems with the room we reported to the staff.
Positive section of review
Great friendly staff that were full of information on places to visit and do Food was fantastic. and really had a great atmosphere
Positive section of review
Place was beautiful and staff very helpful food was great and location very quiet
Negative section of review
Nothing
Positive section of review
Great hosts, clean and comfortable room and lounge, lovely choice at breakfast
Positive section of review
Ease of access, nice sized room, nice bathroom
Positive section of review
Great hotel to stay at.
Negative section of review
Loved it all!
Positive section of review
Nice hospitality