1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a really pleasant stay. No problems parking, easy check in and nice welcome, a quick swim which was great and comfortable beds with crisp linen and fluffy pillows. The bathroom was very fresh and clean. Breakfast was relaxed and the buffet was really well presented and plentiful - and extremely good value. My daughter (aged 10) ate free. It was perfect for our needs (my daughter had a competition nearby) and I'd definitely return!
Negative section of review
Nothing springs to mind.
Positive section of review
Everything about this exceptional place was fantastic. Food was superb. Bed was so comfortable. Very friendly people who went the extra mile. We have stayed in many 5 star hotels and this has surpassed many of them. Beautiful location. Thank you so much for making our stay very memorable
Positive section of review
Spa facilities were amazing, and the bed was so comfortable, very modern, immaculately clean hotel with excellent facilities. Reception staff amazing very helpful and friendly
Negative section of review
Breakfast was very basic. You could get better at the premier Inn budget hotel. Its a buffet style with not a lot of options. On the 2nd day I stayed, we had to wait ages for food to be restocked ot was a joke not good service in the dining area. I've stayed at many hotels from budget to grand expensive hotels, and this was the lowest breakfast of them all worse than budget hotel for options and food was cold on the first day. Big let down to our stay for my wife, who is a vegan, and me a meat eater.
Positive section of review
Location was very nice Staff were pleasant Bathroom was well kept and very clean Facilities for course I was attending was good (though not part of my booking)
Negative section of review
Extremely poor WiFi connection No functioning TV as a result - zero connection for entire stay Carpet stains Awful bed! Left with back pains. Bed was uneven. High in the middle and lower on sides making is very easy to roll off either of the sides.
Positive section of review
Reception staff were friendly and helpful at check-in, location is very good- very close to Exeter city centre and the room was spacious.
Negative section of review
Room was tired.. peeling paint, marks on the carpet, mould in the shower (loose drain cover) .. sofa bed looked a bit grubby and tired... overcharged for parking.... didn't feel it was value for money....
Positive section of review
Modern and well furnished apartment. Great location overlooking the Tay. Short walk to city centre and train station.
Negative section of review
Traffic from the main road noisy when windows / Terrace open
Positive section of review
- everything was clean - staff very friendly - breakfast lovely - great view from bay view room
Negative section of review
lift didn’t always work but stairs manageable
Positive section of review
The location was great for going to all parts of London that we wanted
Negative section of review
The room itself was run down and cutlery was old and tatty but overall the actual room was nice just needed updated
Positive section of review
Very clean and newly decorated house 👌🏼😃
Positive section of review
Breakfast was fantastic
Negative section of review
Nothing
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