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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Property is a close walking distance to the town and transport facilities but far enough out that you don’t have the busy night life. Staff were absolutely amazing! They welcomed us and made us feel so comfortable. The builders were even polite and helpful! Definitely worth the money.
Negative section of review
It’s not the fanciest hotel ever but if you wanted that it would be a lot more money so 10/10 what I expected for the money paid!
Positive section of review
Third time at this hotel, first time in a small double, was very good for the price, preferred the larger front facing rooms . But no complaints, looking forward to going again , wouldn't book anywhere else in Harrogate, just a fabulous hotel. Great feel about it.
Negative section of review
Leaving .
Positive section of review
Clean tidy helpful staff that helped me when I cudnt get codes in fact they where brilliant
Negative section of review
Need TV in room but no real problem I was there to sleep so it was OK. Could done. With kettle and coffee
Positive section of review
The location was very good - just a few minutes walk from the centre of Sheffield.
Negative section of review
This was far from 4 star accommodation - the radiator in the main room didn't work, the lighting was way too bright and wouldn't dim, the light switch for the bathroom operated the extractor for the kitchen area, so we couldn't leave that light on as an alternative. The handbasin tap was loose and we were only given 1 hand towel and 2 bath towels for 2 people for 3 days. We were in number 9. The apartment would benefit from a small table beside the couch and a lamp. We had to pull the dining table over to the couch and use that.
Positive section of review
Awesome room at the end with freestanding bath. Friendly staff. Nice breakfast
Negative section of review
No milk in the room for a morning coffee.
Positive section of review
Very well located and decent room with all essential facilities
Negative section of review
The window view was not pleasant
Positive section of review
Staff were very friendly and welcoming. Easy check in and out.
Negative section of review
Could do with a livening up of the decor. Rooms were outdated and not very well ventilated. The surrounding area has a very bad reputation. Breakfast was very basic.
Positive section of review
Very accommodating staff, clean and easy to get to.
Positive section of review
I liked how central it was and the bed was comfy
Negative section of review
It was very unclean in the room, there were feces on the wall and mascara on the pillow when we arrived
Positive section of review
Good village pub - good food