1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
The location is great and the general friendliness of the staff always makes me go back . I stayed at the grand a little while ago and Grand , it wasn’t . I would always choose The Olx Ship from now on .
Negative section of review
This Breakfast buffet could be better . For £17 , better quality , eggs , bacon and sausage. Also freash tomatoes, not tinned.
Positive section of review
Very cosy cottage, a true invitation to relax. Fire was ready to be started, everything was clean, and we had everything needed to cook, even glasses of champagne to celebrate!
Negative section of review
There were no dishwasher tablet The location don’t have anything special
Positive section of review
The room had all the facilities we wanted, very friendly staff and was located in the center of Neath so all the shops and transportations were in walkable distance.
Positive section of review
We loved the quiet walks, the views the room was hygienically sound and well presented, the staff was so friendly and housekeeping is the best we've seen.
Negative section of review
Having to leave.
Positive section of review
Everything we needed in a good location to catch an early flight from Gatwick. Clean room, friendly staff and efficient shuttle bus service.
Negative section of review
The main light in our room was very dim and we needed to use bedside lamps; even then, it was not easy to read.
Positive section of review
The room was good. Stayed in room 4 which was quite small. Very nice bathroom, nice powerful shower. Good cocktail selection.
Negative section of review
Unfortunately the lady who was serving on the bar made a bad first impression. Firstly I mentioned to the check in staff that I'd been to the hotel a few times before but had noticed it was under new management. Me and my friend made our way to the bar after a busy day at alton towers and leaving our town at 7am we fancied a cheeky cocktail, previously visiting there was a cocktail "the love island iced tea" it's the only place I know that sells it so had been looking forward to having one.. I asked said member of staff for the cocktail menu and noticed it was still on the menu!! Brilliant :D! Proceeded to order two of them to be told "NO ITS TUESDAY" asif to say drinking cocktails on a Tuesday is not acceptable?? She then didn't know how to make the cocktail after telling us she forced the new management to keep it on the menu as its her favourite? I found that quite strange not being able to make your favourite drink.. was just strange service overall to be honest.. I will be honest I do struggle with things like this as I am a manager of a restaurant/pub.. but if somebody was in my pub ordering drinks priced at £10 each I'd be more then happy to make them and would he disappointed in my team if they blatantly moaned about making a drink infront of a customer.. when I questioned not knowing the ingredients but being her favourite drink I got the response of "I said I like drinking them not making them" in a rude tone of voice.. not very hospitable. We would've stayed at the hotel bar/restaurant but decided to go elsewhere the night porter was lovely!! Very polite young man
Positive section of review
Such a beautiful well kept period flat..so nice we didn't want yo ho out
Negative section of review
Understandably no lift in this period building and 3 levels of stairs were challenging
Positive section of review
Nice vibe, friendly staff :)
Negative section of review
Nothing
Positive section of review
Friendly bar stafff
Negative section of review
Shower facilities were very poor , hardly any water pressure, limited power sockets which some were boxed in .
Positive section of review
Nothing
Negative section of review
Nice