1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfortable and beautifully fashioned and dressed cottage combining traditional and contemporary styles, set in the heart of the picturesque Peak District with the area’s main sites in each direction and within a short distance. Welcoming gifts on arrival were a delight from excellent property hosts.
Negative section of review
Change nothing / it is perfect as it is.
Weston-super-Mare, United Kingdom
Positive section of review
Staff were excellent, especially at reception when helping with storing a bicycle. Bed was very comfortable (as I had ridden 139 miles to get there so needed a firm bed!)
Negative section of review
Lift was out of order (although we had been notified prior to arriving)
Positive section of review
It has a perfect location to explore the center of Manchester. It is easily accessible by public transport. The restaurant and the bar have a good quality.
Negative section of review
The room was noisy, we could hear all the traffic when the window was open. Otherwise the room was too warm. The hotel is a bit overpriced in our view. Although we followed the instructions and hanged up the towels, they were anyhow changed every day. The mattress of the double bed was like a waterbed. If one of us turned over, the wave would roll down to the other and wake him/her up. We would have preferred two duvets instead of one huge one.
Brighton & Hove, United Kingdom
Positive section of review
Location, friendly staff and comfortable room with great view. Bar stayed open late. The concierge and outside staff were amazing
Negative section of review
The lack of extras in the room . We stayed in a junior suite but there were no Bath robes, no shower cap, tiny toiletries which were not renewed, no spa, pool or gym so not sure the 5 star status still applies. Breakfast was a whopping £25 so we skipped it.
Positive section of review
Comfortable bed, friendly pub, great breakfast. Location was perfect.
Positive section of review
Room was adequately sized. Bathroom was very clean.
Negative section of review
Poor mixing of hot and cold water when washing hands.
Positive section of review
The room, dinner and breakfast was OK.
Negative section of review
We were given adjacent rooms at first. When we first went to them, one keycard didn’t work (this happened on a second day as well), and the other opened the door only to find this chained and another occupant already in it! On going back to the desk I was told that the room had been switched and this was not communicated to that member of staff? A second member of staff told me that this often happens but surely shouldn’t. A third member of staff when we were leaving told me she would investigate this. It was embarrassing and inconvenient and we were assigned other rooms not so close together, although this was OK.
Positive section of review
The location of it. It did feel cosy.
Negative section of review
Slightly stressed with the parking being near a school. Although it was cosy, we did miss more windows and an outside space.
Positive section of review
The location is ideal.
Negative section of review
That I Hades to pay extra 10GBP to use a hairdryer for 24h
Positive section of review
Good location
Negative section of review
Dirty there were skid marks in the loo fag buts under the sofa and when we spilled a glass of water on the already stained sofa we got charged £120 when we explained our unhappiness we were told we still had to pay
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