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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Biscoff cheesecake was amazing. The cappuccino which you can buy at the hotel was very good. The breakfast & bar area's are lovely. Downstairs toilets beautifully clean. Staff very accommodating when I asked to add my disabled son to the booking. The room, although rather eccentric for my taste, was clean & comfortable with good facilities. The bed was super comfortable. Very good location. Very friendly staff.
Negative section of review
The breakfast was adequate. We brought more cereal to the table for our son. The one thing that my husband & I like is good coffee & unfortunately the filter coffee was always too week & not hot enough. We had a meal in the hotel one evening & it was very disappointing.
Richmond upon Thames, United Kingdom
Positive section of review
I loved the big rom and all its comfort. It was posh at the same time very cozy and down to Earth. I really enjoyed every bit of my stay at the Orange tree hotel. It was also so close to the station of richmond, easy to walk to the river, many restaurants. Richmond is a beautiful area and straff at the hotel was friendly. I give it top score! Allthough the rom was svive the pub, it was completely quiet in the rom.
Positive section of review
Booked this hotel for my Mum and her husband as we were celebrating her 80th birthday in London and didn’t want her to worry about getting home. It couldn’t have been more perfect. When the staff found out it was her birthday they decorated her room while we were out and went above and beyond to make her stay feel special x
Negative section of review
Would have liked to have been told in advance that room was situated in basement.
Positive section of review
- Beautiful hotel - Great locality (bus stations around, park, local market, restaurants...) - Lovely breakfast - Very nice staff - Cleanliness - Cozy & comfy room
Positive section of review
Easy to find, hosts most welcoming, lovely comfortable room, super breakfast. Can’t fault it.
Negative section of review
Nothing.
Positive section of review
6 minutes from tunnel Big room, spotless Nice toiletries Car park free Kettel in room
Negative section of review
Nothing
Stratford-upon-Avon, United Kingdom
Positive section of review
Perfect location, beautiful breakfast & car parking was a bonus.
Positive section of review
Staff were so helpful.food amazing, rooms nice and spacious
Negative section of review
Rooms could do with more plug points and a comfortable chair to sit in to watch tv
Positive section of review
Good location. Great hostess Free parking
Negative section of review
Nothing. Faultless
Positive section of review
Nice, modern, great location.
Negative section of review
The noise from somewhere (outside?) late at night.