1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was excellent for walking into the town, no more than about 12 minutes. The hotel looks over a lovely lake. The breakfast was excellent with plenty of choice. The room was a little disappointing as there wasn't a wardrobe for hanging clothes, although there was plenty of drawer space, There isn't a lift, we were on the third floor so it was hard work. The most important thing for us is that it was very very clean. It has its own car park which is always good. The staff were all great, efficient , helpful and kind.
Positive section of review
This hotel is in the best location in Torquay and I would not consider staying anywhere else. We were originally put in an interconnecting room from which we could clearly hear our 'neighbour's conversations. After raising this issue with the Reception, we were moved to a superior room, at no extra cost, which was greatly appreciated.
Negative section of review
N/A
Positive section of review
Quaint boutique hotel with friendly staff, unique property and lovely room. Hamper breakfast with fresh OJ and croissants left on our door was wonderful. Allowed us to leave our luggage all day at no cost. Great service!
Negative section of review
Access is a bit limited, not the best area but hotel itself was lovely.
Positive section of review
The room was clean and very nice. Our host was very helpful. The location made everything easy to access on foot: bus stop, dining, shopping and train station.
Negative section of review
No real complaints.
Positive section of review
It was clean and cosy and the staff were amazing couldn’t do enough for us. The food was lovely as was the Gin 😊.
Positive section of review
A beautiful new renovated studio apparently with all the amenities....and sky TV to boot.. Great hosts
Positive section of review
Bar & restaurant / take aways are right by hotel
Negative section of review
There was scaffolding around the hotel we drove pass hotel twice because we couldn't see name of hotel on the building
Positive section of review
Great location, everything you needed, home from home.
Positive section of review
Very good mop l
Negative section of review
Noise in bedroom
Ellesmere Port, United Kingdom
Positive section of review
Location