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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
Bathroom had been newly refurbished. Breakfast, which we had in our room, was very good. The staff were very friendly, special mention must go to Rebecca on Reception who made our stay memorable. The bed was very comfortable and I loved the addition of a dressing room. The location was all important to us as it was round the corner from our Daughters house.
Negative section of review
The standard of cleanliness in the room was disappointing. Dust around the bed, bedside tables and window sills. The suite would have benefited from having a mini fridge in the room.
Positive section of review
Nice big room, good provision of tea/coffee etc in the room: Breakfast was good, staff friendly. We are at the Indian attached to the hotel - it’s was excellent, would highly recommend!
Negative section of review
Very noisy from room above into the early hours but we could just’ve been unlucky. Lack of plug sockets in room, especially at the sides of the bed.
Positive section of review
Location and parking space very good if happy to be just on the outskirts of the city centre. A short walk into the centre, either along the river or along the main road.
Negative section of review
I think providing tea and coffee sachets would be a nice thought.
Newcastle upon Tyne, United Kingdom
Positive section of review
Great location by the quay. Lovely atmosphere in the bar / restaurant (Gino's). Room was nice and light and the bed was very comfortable.
Negative section of review
Lack of parking
Positive section of review
I liked that it had a pool but was too cold to stay in it needed to be heated also no lift so being disabled it was awkward for me
Negative section of review
It could do with a little updating
Positive section of review
Good breakfast. Evening meal pretty good also. And room comfortable enough though a little too hot.
Negative section of review
Pub and dining room a little noisy for us. Had to find a quieter corner for dinner.
Positive section of review
The location and the quality of the kitchen hotel
Positive section of review
Clean, warm staff, great facilities and bar.
Positive section of review
Location, restaurant, cool vibe!
Negative section of review
Please open the gym to hotel guests!
Positive section of review
Very modern and comfortable