1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very accommodating location my dog was at ease which isn't the case in strange places I'm a lover of mushrooms on breakfast an it was nice to see some flavour in there other than just oil and mushrooms The gent on reception is clearly a very well organised person and a pillar to this hotel id certainly return location was amazing an the room was very cosy
Negative section of review
The restaurant manager could certainly have a better approach
Positive section of review
The beds were fantastic , really comfy lovely sheets , we slept brilliantly .the pool is a bit tired but it was a fantastic size and good temperature . The bar area is beautiful and the grounds were amazing.
Negative section of review
The pool could use a re vamp.
Positive section of review
The flat was spacious and spotlessly clean. The beds very comfortable and the place warm. It is a good position for exploring NE Caithness. The food in the Inn below was excellent.
Negative section of review
Having to check out at 9a.m. It's too early when you are on holiday
Positive section of review
Close to the airport and great taxi service included in the price when we booked with Holiday Extras to stay before our trip.
Negative section of review
On our return flight we decided to stay another night as we were tired and didn’t want to drive home.We booked with Booking.com as it was the cheaper option.The room wasn’t as nice as the one we had stayed in before and was on a busy road so we didn’t sleep very well.Also there was no hot water on the morning of our departure so we couldn’t have a shower and the lift was broken so we had to drag our luggage down the stairs.
Positive section of review
The room was large with a wonderful view of the loch. The hotel has recently been updated and decorated.
Negative section of review
If the food were slightly better quality this could be more of a destination hotel in itself.
Positive section of review
Cleanliness Professional and helpful staff members.
Negative section of review
No room service. Lack of amenities (2 coffee mugs and 2 towels for 4 people). Location Beds' size.
Positive section of review
Food was quite good, and the breakfast good.
Negative section of review
Felt very tired. Walls in the bedroom needed a repaint. Heating was very slow tonreach a decent temperature-not17c! Never had a room before divided by a main structural column.
Positive section of review
Friendly helpful staff
Positive section of review
Good food.
Negative section of review
Room was noisy and allowed too much light in whilst sleeping.
Positive section of review
Location
Negative section of review
Smelt of bleach