1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfortable bed and nice room, very clean. Great size bedroom and bathroom. Staff were mostly friendly, and the food was exceptional. Next door to car park, good central location in Bakewell to amenities.
Negative section of review
Road noise early morning, was woken up early because of this. Also was woken up at 6:30am by a staff member pulling a trolley outside, which was quite loud in the courtyard. Unexplained leak in corner of room on right side of bed on last night I was there. When I told a member of staff in the morning at check out, they said they weren't aware of it and didn't seem too interested in checking to see what the problem was. Felt it was a little rude, considering they didn't offer to check or thank me for letting them know.
Positive section of review
Easy access to the airport terminals, the room was spacious and nicely decorated, I had a great breakfast in the hotel, overall feeling refreshed and ready to continue with my journey.
Positive section of review
Our room was larger and clean with an excellent walk-in shower. Breakfast large and varied and dinner beautifully prepared.
Negative section of review
The room was an accessible room as requested and an upgrade in size but down several long corridors. Not a huge issue but as someone who uses 2 walking sticks it was ather exhausting. Would not prevent me staying here again though
Positive section of review
Excellent location in to the heart of Alderley Edge. Stunning hotel with great comfy spacious rooms and great bar
Negative section of review
Very hard to criticise but I could here the floor cracking in the corridors my stay at room three. Hard to fault anything at The Merlin, I would recommend the place to friends and family loved my stay.
Positive section of review
The carpet in our room could do with a good clean or replaced, other than that it was a pleasant stay.
Positive section of review
Location great. No staff no breakfast it was just the room
Negative section of review
No one greeting us and checking us in , had to ring a number. No personal touch
Positive section of review
comfortable and clean room of adequate size
Negative section of review
a bit of mix-up in the breakfast room
Barford Saint Michael, United Kingdom
Positive section of review
Breakfast and all food was amazingly good.
Negative section of review
BEDS!!!! My friend and I shared a twin bedded accessible bedroom. The width of the beds were certainly not adult size!!! VERY uncomfortable!
Positive section of review
Location, services and staff
Negative section of review
Nothing
Positive section of review
Stylish and clean
Negative section of review
Nothing