How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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OYO Lochway HotelAverage review score: 6.2
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Positive section of review
I liked the shower, but when I arrived the toilet had NO paper in it so I had to ask, the restaurant only served pizza & pasta dishes, even a full breakfast had vegan sausages, No Bacon & No Brown Bread, how bad does it have to get…..
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Negative section of review
Everything, I had booked and paid for a double room a month prior to my visit, but when I turned up I was shown to a twin room & it was only when I created a fuss was I offered a double room but the state of the room made me wonder if I had done the right thing, the room was dirty, there were cobwebs hanging of the light shades, the glass light fittings were caked in dust, not a small amount but thick with dust as if it had not been cleaned for months, the carpet in the bedroom looked like it had been recently changed but was that thick a pile you had to put your full weight on the door to open it, so much so that the screws in the hinges on room 7 were coming of the door surround & the door was buckling because of the screws in the top hinge were being held tight n the bottom screws were coming out of the framework as you tried to open or close the door, the supplied glasses in the room had water stain marks on them as if the last occupants had had a drink but left water in the glass & it had evaporated in the glass, there were also finger prints on the glasses, they advertise a smart tv + streaming service, this was not the case as my room had a 19” tv which was impossible to watch from the bed as the screen was so small, I went down for a drink at the so called bar to be told it was a non alcoholic drinks only bar, that caught myself and a couple of other guests out & as we did not know the area, we could not get a drink to unwind after a bad experience with the room & had I arrived earlier in the day I would have cancelled and gone elsewhere, but it was late evening n I needed my sleep having driven for 8 hours that day…
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Amica GuesthouseAverage review score: 8.6
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Positive section of review
It was very clean, communication was very good, bed was comfortable, shower was hot. The fridge and coffee supplies were an extra bonus.
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Negative section of review
Noise from cars on the street.
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Le studio fridge tv microwave,Average review score: 6.7
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Positive section of review
Great, cosy space. Clean and comfy, one of the best beds I've ever slept in. Friendly and warm host
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Negative section of review
Na
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Stylish Pride Park DERBY Apartment - Free WIFI, ParkingAverage review score: 9.6
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Positive section of review
Great property stayed a few times now very clean easy parking would recommend to anyone
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Negative section of review
N/a
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Verv IslingtonAverage review score: 7
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Positive section of review
Generally clean. Good location, with nice restaurants around.
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Negative section of review
The third bed was too small in height. If your child or 3rd visitor has a normal height it is impossible to sleep there. The room was clean in general, but in details it needs attention. The second staircase is too narrow. 24hrs before our arrival they asked for a guarantee of 100£ (refundable). Even though we book our stay 1 week earlier, they did it 24hrs before without considering if we already started our trip. The guarantee refunded 1 week later, after our email. They send entrance details just a few hrs before arrival, causing some stress during the flight. Communication is very typical, not friendly at all.
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Hilton Birmingham Metropole HotelAverage review score: 7.5
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Positive section of review
Close to the Concert Venue
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Negative section of review
Design of room with open plan bedroom/bathroom. Overcharging at bar. Noise from other rooms carried.
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Tudor Court HotelAverage review score: 7.2
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Positive section of review
Staff were just brilliant
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Negative section of review
The steep staircase and the low water pressure.
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Apartments at Number 82 The UnthankAverage review score: 7.9
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Positive section of review
The decorative was nice
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Negative section of review
My appointment was dirty took my about a hr to finally get into my apartment and then to get In to find it was not clean there was hairs all over the bed mess on floor and kitchen area sides and the to top it off there was a number 2 left in the toilet. I contacted the property of the number of witch some one called me back on when I could not get in I told the man about this there was no more rooms available at the time and that it would b looked in to after 2 weeks iv not heard nothing back from anyone and I am very disappointed I did take pictures of the mess I I will send them over as this is not expectable.
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Eurobar & HotelAverage review score: 4.4
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Positive section of review
price very good
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Negative section of review
no lift; it hurts my back
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Sutherland ApartmentsAverage review score: 7
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Positive section of review
Nothing...
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Negative section of review
If you are unlucky you are going to be in big trouble if you book apartments managed by Carlton Living like the experience I had. 1. Lockbox key collection took an hour to collect the key with my wife standing in the road with the luggaga for an hour, in the end got the wrong room key. Called carltonliving cutomer service 10 times to get this sorted to end up in the wrong room. Call goes to reception and somebody will call you when they have time, till then you are on roadside , in rain and darkness. 2. toilet flush did not work..nobody came to fix in 3 nights. we had to do things outside in shops. could not sleep in the room due to stink, slept in corridor ad stairs. The property refunded 25%. Booking.com. customer service was of no help to get another room, as they directed me to property manager 3. smallest room I have ever lived, no lift, narrow staircase , difficult to take big luggage. If possible dont book . Our london stay got screwed.
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