Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Ramada Downtown Dubai
- “The staff were friendly and very helpful. Our suite was huge and we got upgraded to have view at the water fountains. Which was stunning!”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Diamond Hotel
- “All good, I really enjoyed”
Canada

Pinnacle Hotel Whistler
- “The staff of the hotel was super nice and helpful! The room was incredible, better than expected. Thanks a lot for making our stay spectacular.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Anessis
- “We had the absolute best stay here there is not one fault to be made about this place from the rooms to how nice and accommodating the owners were for transfer services to the location !! Would highly recommend this place to anyone”
Indonesia

Kelingking Sunset Point Hotel & Spa
- “Everything 👌location, nice tidy room, super helpful and polite staff.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Rinn Nishiwakamatsu
- “Authentic Kyoto style with internal zen mini garden Spacious and comfortable 2 restroom and 1 bathroom Fully equipped kitchen”
Malaysia

Traders Hotel, Kuala Lumpur
- “This location and room conditions are extraordinary. The experience in dining, staying, and general areas also was exceptional. We experienced the best view of Petronas Tower.”
Netherlands

Hotel Mai Amsterdam
- “Great location, very comfortable rooms, spectacular breakfast”
Poland

Hotel Górski
- “All is great there. Super breakfast and food, dinner etc. Staying there every summer several times”
Portugal

PortoSoul Trindade
- “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Akara Hotel
- “Excellent room Excellent breakfast Excellent staff Everything has a very classy high class feel to it, for the price we paid, it was a bargain”
Turkey

FONTANA VERDE
- “The room was spacious and modern. The hotel pays for one taxi to the airport per reservation, which takes around 8-15min depending on the traffic. We required 2 different transfers since we had different flights, the staff of the hotel was very helpful in calling additional taxi, so we didn’t need to deal with frauds in Turkish taxi apps.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £105
Dale house barn and B&B
Slaidburn, United Kingdom

Average review score: 9.7
- Positive section of review
  
  A stunningly beautiful home in an inspiring rural landscape The room was spotlessly clean and comfortable. The breakfast was delicious with lots of choice and the dinner prepared by Dominique was outstanding, lovingly prepared using local ingredients. We highly recommend taking advantage of the evening meal option. Dominique was most helpful in suggesting local sights and we spent 4 lovely days at Dale House. Do yourself a favor and book for a few days to really take in the beauty of this beautiful landscape
- Negative section of review
  
  Nothing
Reviewed: 22 May 2024 Stayed in May 2024

George Australia
From £95
Waterton Park Hotel
Wakefield, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Stunning location - friendly staff who offered us extras to compensate for the lack of any hot water
- Negative section of review
  
  There was a problem with hot water - apparently they had tried to contact me to warn me and offer a cancellation but we were travelling. Our lovely room had curtains that were is shreds on the side, a chair with the underneath hanging down and a dirty skirting board by my bed.
Reviewed: 22 May 2024 Stayed in May 2024

Liz United Kingdom
From £72
Lamb Hotel by Greene King Inns
Ely, United Kingdom

Average review score: 7.7
- Positive section of review
  
  excellent location for a concert in the cathedral - brilliant staff
Reviewed: 22 May 2024 Stayed in May 2024

valda United Kingdom
From £109
Comfortable Home In Bolton
Farnworth, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Good shower plenty of hot water. House very clean & tidy
Reviewed: 22 May 2024 Stayed in May 2024

Robin United Kingdom
From £82
Village Hotel Manchester Cheadle
Cheadle, United Kingdom

Average review score: 7.2
- Positive section of review
  
  The receptionist was very friendly he helped me to check in
- Negative section of review
  
  Nothing everything was ok Maybe next time putting sanitary disposal bags in the bathroom
Reviewed: 22 May 2024 Stayed in May 2024

Chido United Kingdom
From £188
Leonardo Royal London St Paul’s
London, United Kingdom

Average review score: 8.6
- Positive section of review
  
  The area was nice and the hotel was a nice building
- Negative section of review
  
  2/4 elevators were broken. The rooms were not cleaned properly. The bar was taking last calls from 21:30 very early in my opinion and some of the staff were not very joyful.
Reviewed: 22 May 2024 Stayed in May 2024

Panagiotis Greece
From £119
The Waterhead Inn- The Inn Collection Group
Ambleside, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Friendly staff and good position
- Negative section of review
  
  Stairs that had to be climbed
Reviewed: 22 May 2024 Stayed in May 2024

irving United Kingdom
From £90
Modern apartment, 1km from city!
Elswick, United Kingdom

Average review score: 9
- Positive section of review
  
  Close commute to the town.
Reviewed: 22 May 2024 Stayed in May 2024

James United Kingdom
From £86
Leonardo Royal Hotel Brighton Waterfront
Brighton & Hove, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Position and sea view
- Negative section of review
  
  Complimentary water on the 1st 2 nights then it stopped. Told only given on 1st night. If you stay 1 night you get water other nights you get none or pay. 5 single nights you would get water each night. A small thing but it’s the principle and claim to be a top hotel. Weatherspoons hotels give it free every night.
Reviewed: 22 May 2024 Stayed in May 2024

paul United Kingdom
From £145
Stunning 2 bed apartment with sea views, Penzance
Penzance, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Spacious and spotless
- Negative section of review
  
  Water thermometer in shower would not adjust so shower was super hot. Coffee was not drinkable!
Reviewed: 22 May 2024 Stayed in May 2024

Abdul United Kingdom