1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A lovely place to stay in a small village just off a14. Very clean thought out rooms with everything you would need provided. Food in the pub was really nice and well presented and all the staff we spoke to were warm and welcoming.
Negative section of review
No negatives. Maybe a better tea and coffee station at breakfast ?
Positive section of review
Have stayed few times at Sofitel London Gatwick, and for me and my daughter and granddaughter, it is jus5 the perfect start to out holiday, especially when we have early morning flight.
Negative section of review
Nothing
Positive section of review
Absolutely amazing! We felt so welcome and the Lodge and the area is soooo beautiful! Just breathtaking! And the breakfast was fresh made and so delicious!!!
Positive section of review
The property was a home from home set up with everything needed provided and for our canine friend too ! Nicely decorated and very comfortable.
Negative section of review
Nothing not to like though a garden area would have improved it, there is a safe grassed area , field and walkway for the dog a minute walk away .
Positive section of review
Great location, helpful staff, very clean and comfortable, excellent meals which were really good value for money.
Negative section of review
Liked everything
Positive section of review
Lovely setting restaurant very good service excellent breakfast very good
Positive section of review
Location was ideal when travelling by train into Paddington Station.
Negative section of review
The room had a stale smell as a result of water damage to carpet. Raised concern and had to move rooms, resulting on not settling in room until just before midnight. Delay was due to staff being sent to room to assess and then having to have a conversation with reception before a decision was reached to move rooms. This was really disappointing.
Positive section of review
Comfortable, clean, and quiet at night
Positive section of review
Breakfast plentiful with good choices
Negative section of review
There was a wedding party and we weren't informed. Bar area therefore busy and noisy..understandably but we could not sit and relax as we had hoped - and ended up going elsewhere for evening meal.
Positive section of review
The location
Negative section of review
We had a room at the front of the hotel and due to roadworks all you could hear was traffic most of the night, not ideal and kept you awake.