1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Parking was great and safe as we were part of a car club. I didn't have to worry, check in was swift and friendly. Breakfast was excellent, a lovely member of staff even providing us with organic eggs and gluten-free bread. The room was lovely, spacious, and comfortable, top tip, stay in the deluxe as they have recently been refurbished.
Negative section of review
Nothing to dislike.
Positive section of review
We were wowed when we entered this utterly beautiful cottage, which so many details showing care and love for the place and guests that we felt at home. A well equipped house, cozy and comfortable. Plenty of parking area as well, in a very quiet neighbourhood.
Positive section of review
Excellent central location, within easy reach of all local amenities. Accommodation was very clean. Didn't eat at hotel, but enjoyed a drink in the very cosy bar area.
Negative section of review
Our room was very small and cramped.
Positive section of review
Food was of excellent quality, really good choice. Dining room spacious with lovely view. Bedroom was comfortable with a large bathroom with bath and shower.
Negative section of review
Some staff on reception and in the bar did not appear to have been adequately trained in customer interaction, they did not acknowledge our presence on arrival at reception or at the bar for some time.
Positive section of review
Good location on the sea front and within walking distance of train station Good selection at buffet breakfast Nice modern room for entertainment
Positive section of review
Good destination, easy access to motorway but not right on the motorway. Food very good.
Negative section of review
The booking was a bit confusing. At first they couldn't find my booking even though I had booking references. Got a bit confusing.
Positive section of review
Amazing food, staff and grounds - hopefully we will return soon!
Negative section of review
Nothing!
Positive section of review
Was a beautiful location and well appointed
Negative section of review
Our only issue was we regretted not staying more than 1 night!
Royal Tunbridge Wells, United Kingdom
Positive section of review
Beautiful location with stunning views.
Positive section of review
N/A
Negative section of review
Excellent no problems at all