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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was extremely comfortable, clean and with excellent en suite bathroom facilities. It was pleasantly warm, with a comfortable bed ensuring an excellent night's sleep and the street was quiet. The room had independent access from the main house. Location was excellent between The Circus and Royal Crescent with cafes nearby as no catering is available. As a historic townhouse, guests should be aware that stairs are steep, so not ideal for disabled/elderly - staff are on site till early afternoon and extremely helpful.
Negative section of review
I arrived in Bath as I had advised, after 2pm. When I reached the accommodation I phoned two numbers as indicated and waited on the pavement for 15 minutes till I received a response and was able to access my room. The steps to the room were external, stone and very steep, which was difficult with a case which was rather heavy.
Stratford-upon-Avon, United Kingdom
Positive section of review
A quirky place that was comfortable, perfectly placed and has everything we needed. It was arranged at very short notice and the communications were excellent
Negative section of review
The stairs to the 2nd floor are extremely steep
Positive section of review
Clean, comfortable and right inside the airport. Perfect for an early flight.
Negative section of review
Nothing
Positive section of review
Central location easy parking close to shops and bars nice quiet room
Positive section of review
Clean spacious room with tea and coffee facilities. Friendly staff
Negative section of review
Staff at the reception was not allowed to make a coffee from the machine. Had to go to the pub to order. Room 105 : need clearing the sink drain as the sink fills up when running the tap. Provide a room specific information that the hot water tap need to run for nearly 15-20 minutes to get hot water . After 10pm loud floor thumping and furniture moving noises for more than 30 minutes from either the room above or next door .
Positive section of review
Beautiful grounds and well designed interiors
Negative section of review
N/A
Positive section of review
Beautiful bathroom comfortable bedroom
Positive section of review
Location and friendly staff.
Negative section of review
Nothing really
Positive section of review
friendly and helpful staff
Negative section of review
the room was not suitable for a business trip. I was told that I was upgraded but the room was not appropriate. Maybe a good room for a family but not for working! As you walk into the room, there are stairs to go up to a "sitting area" or living room but the bed area, where there is a huge desk, is extremely small, needed to sit on the bed to reach the desk to do some work. Also, no instructions on how to use the heating, needed to call maintenance to show me where the switch is for the heating...
Brighton & Hove, United Kingdom
Positive section of review
Location
Negative section of review
I found the front desk staff extremely rude. Asp, having to ask for amenities when they should be in the room already. Twice I was told my suitcase would be brought up yet I had to go down and collect it myself. Just very ‘grand’ on the outside but lacklustre on the inside