1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great check in; all electronic, staff there to support if needed. Very quick and efficient. Pool was great and perfect to tire the kids out. We stayed in a family room which was very spacious and clean; shower was lovely! The bar and restaurant was brilliant. Food was great.
Negative section of review
Breakfast didn't have fruit or pancakes, which is a staple for our kids when eating in a hotel. This would have made a big difference.
Positive section of review
Location was good. Breakfast was delicious. Staff was coperative. But if there are no staircase how would we take our luggage to the rooms? Except this, all good.
Negative section of review
There was no staircase and I need to lift my luggage on my own. The room was pretty small as compared the price I paid for it. I paid GBP 158, which was too high for such a small room. I was in UK for a week and travelled to Darlington and Bracknell, I found rooms bigger than this.
Positive section of review
Very friendly staff, clean, nice bath room good food (we had the four course evening meal and breakfast) We will be stopping again.
Negative section of review
The evening entertainment was not to our taste.
Positive section of review
Good value at time of booking. Just for an overnight stay very competitive. Good for the night. Excellent and friendly reception.
Negative section of review
Room decorated very grey. Bathroom dated but clean enough. I wouldn't pay too much for this room the price paid would be around what I would expect but this was well below average price I got.
Positive section of review
Third visit in this flat and we love it like the first time. Nice and tidy , big rooms and very lovely bathroom
Negative section of review
Nothing to complain about as we stayed here before
Positive section of review
Everything was great. Location perfect for walking into York. Great atmosphere in Moxy. Really good breakfast.
Negative section of review
Private Parking costs even with discount were expensive. I was told by parking staff that I could leave the car park without any penalties but was charged an extra £19 taking the bill up to £54 for a 2 night stay as we did leave twice. Something to keep in mind again.
Positive section of review
I liked the location, I liked the amenities, clean and pleasant. Queit and nice area as well.
Negative section of review
There were no brush or mop or scrape, so after having a shower there was water everywhere but no way of mopping the water up. Also wanting to brush the floor before leaving but not able to which was a shame. Now, we didnt stay long so only my son opted to shower to avoid getting water everywhere.
Positive section of review
High specification of the pods and equipment. Fantastic location.
Negative section of review
Cost of bed linen was high for what you got
Positive section of review
I only choose this hotel as there was no other hotel nearby
Negative section of review
No soap 1 towel 1 tea bag breakfast closes at 9.30am even on weekends
Positive section of review
Breakfast was lovely
Negative section of review
I liked all of it, great menu