1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
At 3am someone waled into our apartment using a spare key and stole our laptop, hard drive and a watch. Contacted the landlord. Got blocked on all platforms. No help at all.
Negative section of review
The landlord left the key inside the locks to each room, which makes it easy to just take it out and make a copy. We got broke into our apartment by someone who had the key. Police was called.
Positive section of review
Lovely setting on the water and right near cafes, restaurants and nice walks. The room was spacious and comfortable. Being on a barge was a lot of fun. Thank you.
Negative section of review
Better clarity around where the barge was. e.g. The name of it, the marine services sign or the nearest restaurant would have been helpful. Whilst it was the only barge, we had to walk the full length of the harbour to establish this. Greater clarity around the fact that you only have a room on the barge and that there may be others on board with you. Bottled water would have been a nice touch.
Positive section of review
Uniqueness of the building because of its history. Very well restored building, excellent beds, good shower, well furnished and warm.
Negative section of review
Needs better provision of cooking equipment, microwaveable crockery and a rubbish bin in the bathroom.
Positive section of review
Excellent breakfast. Reasonable evening meals. Place could use some TLC, tired looking would be an apt description.
Positive section of review
Beautiful hotel and friendly staff. Lovely food and good selection on breakfast menu.
Negative section of review
Nothing to dislike.
Positive section of review
The whole stay at the Ivythwaite was exceptional, we can't wait to stay again!
Positive section of review
Very clean and modern and great location. The staff was lovely to deal with.
Negative section of review
Even though I looked at pictures of the room, I didn't realize how small the room was. It would be perfect for younger people who plan to not spend much time in the room, as it was clean and modern.
Positive section of review
Clean, comfortable and friendly
Negative section of review
Nothing really
Positive section of review
The location was brilliant
Negative section of review
Pub shut too early
Positive section of review
Location of hotel
Negative section of review
Bathroom sink was unusable as was 10inches by 6 inches with a shelf above it. Music from breakfast kitchen started at 6:45 both mornings and was clearly heard in bedrooms as apparently speaker is directed in that direction and the smell from cooking wafted through window. TV remote control did not work, shower pressure extremely poor which made it unusable. Not work the money paid for all the issues.