1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything. Communication was friendly and clear, Ark was spotlessly clean, beautiful and unique location. Lovely welcome goodies saw us right for breakfast and more. The Ark is obviously small, but makes great use of what I assume are boat design techniques to save space. Excellent climate control was a bonus.
Negative section of review
That I booked us in on days where high tide happened when we mostly weren't there or we were asleep. That said, we spent a lovely afternoon on the deck with the cosy blankets, enjoying the view when the water came in.
Positive section of review
In a really nice location for city centre within walking distance. Ideal shower and bath excellent 👌 Staff very friendly Quiet at this time of year so a welcome rest. Would like to go again and stay longer Excellent parking . Bus or taxi service into Town for those unable to walk far.
Negative section of review
Work updating property going on. Will be lovely when completed.
Positive section of review
A perfect stopover en route to Ireland in a classic hotel wonderfully refurbished with excellent service
Negative section of review
Nothing comes to mnd
Positive section of review
Excellent in every respect… spacious, warm, comfortable…. Little things to show thoughtful hosts.
Negative section of review
Nothing to complain about at all
Positive section of review
Family friendly, beautiful and helpful stuff. Fast check in.
Negative section of review
There was a deposit 500 GBP not mentioned in booking Location is kind far like 20 minutes walking.
Positive section of review
Location is good. Check in was easy.
Negative section of review
Given that there was only one key - for the front door and the room - it suggests the key to my room was the same as everyone else's!!!
Positive section of review
Clean, cosy, lovely views
Negative section of review
No all perfect
Positive section of review
Really nice staff
Negative section of review
Bit dirty under desk and bed
Positive section of review
Always great
Positive section of review
Location.
Negative section of review
Blocked sink. Asked for it to be unblocked left with stinking drains for 2 nights. Complained at the time. Wrote and complained afterwards had zero response. I don't like leaving negative reviews but don't ignore me!