Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Magnificent - Luxurious 3 BR with the Burj Khalifa View
- “Very elegant and comfortable apartment, nicely furnished and well maintained. Exceptional view, facing Burj Kalifa and Dubai Opera. On a walking distance from Dubai mall and the Fountains.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

CLIFFSIDE - Boutique Hotel & Spa
- “Perfect accomodation and wonderfull staff!”
Canada

Private Room- Shediac Beach House
- “Youssef's hospitality exceeded our expectations. We were received as if we were visiting an ond friend. We recommend Youssef's house without hesitation.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Spring Apartments
- “Clean and well located”
Indonesia

Villa Bagus
- “The kindness of the service and the location”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Guesthouse Shimashima
- “It’s very great time to stay here , if you like to stay at local Japan hotel, this place is totally recommended. And it’s very near to bus/train station.so you can grab the good time to visit kamikochi.”
Malaysia

The Shore Hotel & Residences
- “My second visit here...love this hotel very much..best breakfast n comfy bed..”
Netherlands

Apartement De Vosseburch
- “Loved the cheese factory tour.”
Poland

3V Apartments
- “Apartments are beutiful, clean and comfortable. Ownew is always online to give any answers or support. Placement is perfect to walk all over the city”
Portugal

Rising Cock Party Hostel
- “I had a great time there, perfect location, wonderful staff and the pub crawl was AWESOME. Going back there for sure.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Patong Tower Top Sea View High Floor
- “Top views, ocean front. Very large and confortable apartment. New bathroom. Very central location and close to the shops. I really enjoyed the stay and very nice host! Thanks”
Turkey

Güler Palas İstanbul Hotel
- “The hotel staff is kind, friendly and polite especially compliments to front office team (Sabir& Nicat)”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £114
Victoria House by Q Apartments
Reading, United Kingdom

Average review score: 8.3
- Positive section of review
  
  We have stayed here a few times previously. It is located in the city centre and is close to everything that you will possibly need. It is also around a 5 minute walk to the train station which is very convenient as I need the train to go to the office (and where the RailAir airport buses are that conveniently go from Reading to Heathrow airport). There was a boiler issue in the apartment, but the staff quickly resolved the issue and transferred us to an alternative room. Special thanks to Alessandra, Lucy, and Fernando who assisted us when there were questions. Thanks also to Ms. Anna who cleaned the apartment every week. The customer service in this property is brilliant.
- Negative section of review
  
  No lift/ elevator, but otherwise, a great property to stay in.
Reviewed: 7 May 2024 Stayed in April 2024

Ruby United Kingdom
From £74
ABode Canterbury
Canterbury, United Kingdom

Average review score: 7.8
- Positive section of review
  
  Room was clean, in need of a little reburbishment but comfortable. Nice to have an opening window for fresh air. Breakfast in the dining room was excellent and cooked to order. The staff professional and attentive. Enjoyed the bar for a drink and a chat after being out for the day.
- Negative section of review
  
  The cost and availability of parking was the only downside. We felt the need to get back mid afternoon in order to secure a space in the small car park or park at a location half mile away. It would be good if a space could be reserved when making a booking.
Reviewed: 7 May 2024 Stayed in April 2024

Susan Australia
From £91
The Waves
Scarborough, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Lovely quiet area, parking was easy and the Waves was exceptional, very welcoming and run with great care and attention to detail. We were made to feel very comfortable and would definitely recommend staying there.
- Negative section of review
  
  Nothing
Reviewed: 7 May 2024 Stayed in May 2024

peter United Kingdom
From £55
The Crow Inn
Sheffield, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Great location for the city centre. Parking available right outside. Lovely clean and comfortable rooms. Friendly staff. Excellent pub as well with fantastic choice of beers.
Reviewed: 7 May 2024 Stayed in May 2024

Lisa-Marie United Kingdom
Tathan Herd
Flemingston, United Kingdom

Average review score: 8.6
- Positive section of review
  
  I like the gardens and the guest room I was in. Although the family photos seemed a little uncomfortable.
- Negative section of review
  
  Family photographs in the bedroom. Someone walked into our bedroom in the middle of the night. The chocolate bourbons were out of date. Not enough milk provided for 2 bowls of cereal.
Reviewed: 7 May 2024 Stayed in May 2024

Laura United Kingdom
Athol House
South Shields, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Easy to get to,really lovely host very easygoing ,good breakfast 😀 very friendly guy!! Spot on!!
Reviewed: 7 May 2024 Stayed in May 2024

Marie United Kingdom
From £127
The White Hart Hotel
Welwyn, United Kingdom

Average review score: 8.3
- Positive section of review
  
  The location helpful staff especially Julie and comfortable room
- Negative section of review
  
  Would have like the option of cereal at breakfast
Reviewed: 7 May 2024 Stayed in May 2024

Alan United Kingdom
From £95
The Victoria
Alderney, United Kingdom

Average review score: 9
- Positive section of review
  
  The location, the accomodation, the breakfast, the staff
- Negative section of review
  
  I had asked for breakfast tea bags and instant coffee in the room but I did not get any. Tea pigs and cafetiere coffee are not what the average visitor enjoys.
Reviewed: 7 May 2024 Stayed in April 2024

Nina United Kingdom
Moxy Glasgow Merchant City
Glasgow, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Great location and nice room. Decent price.
- Negative section of review
  
  Customer service not fantastic.
Reviewed: 7 May 2024 Stayed in March 2024

Johann United Kingdom
From £41
Stratton Cottage Guesthouse
Biggleswade, United Kingdom

Average review score: 7.5
- Positive section of review
  
  No breakfast was provided
- Negative section of review
  
  There was no one available and no information where to get food
Reviewed: 7 May 2024 Stayed in April 2024

Dadson Malaysia