1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location for the Malton Food Lovers Festival. The staff, especially the lady on reception, were fantastic, really friendly and couldn't do enough for us. The gardens at the hotel are lovely and the off street free parking was a bonus.
Negative section of review
We were actually booked into the old lodgings building which we assumed was on site but away from the main hotel, maybe converted stable block etc. but we were disappointed to find that it was a completely sperate house about 100y back down the main street. It wasn't in the best of conditions and looked really rough from the outside. Best way to describe it inside and out is that it was like student accommodation with a communal lounge/kitchen area and very strangely set out rooms because of the age of the house. The room we were in was on the 3rd floor but the details didn't mention that there is no lift etc. The bedroom had a separate toilet cubicle from the main room but the bath was in the bedroom with a shower attachment on the taps but no screen or curtain etc so showering was virtually impossible without getting the room soaking wet. We would probably stay in the main hotel again but wouldn't book the old lodgings building.
Positive section of review
Good location near centre of town. Food quality was very good. Parking (paid) adjacent to hotel. Staff were very friendly, but see below.
Negative section of review
The front of house staff in the restaurant in the evenings did not seem to have anyone in charge. Service was very haphazard as a result. One evening we were asked if we would like our mains served before we had finished our starters - to stop it going cold.
Positive section of review
Room was great, staff friendly and helpful. Had dinner at the hotels own indian restaurant and the food was excellent.
Negative section of review
Breakfast service felt a little disjointed but other than that everything was great.
Positive section of review
Light bright beautifully styled rooms. Lift useful for a third floor room.
Positive section of review
The food was superb and the staff were fantastic
Negative section of review
Nothing
Positive section of review
Good location good facilities cheap price
Negative section of review
No shower gel, skirting birds dirty, curtains stapled to the window, one bedside table missing as it was too big was place next to tv which didn’t make sense! Although still good value for money!
Positive section of review
Location was on the right side of Town
Negative section of review
Nothing
Positive section of review
Good value basic accommodation
Negative section of review
Window was broken, very basic room.
Positive section of review
Location
Negative section of review
Very small downstairs twin bedrooms. Shower door fell off its hinges Lack of sockets
Positive section of review
Location
Negative section of review
Mold in bathroom and around shower. Opposite a noisy pub. Smell of damp in the building. Breakfast was cold Not value for money