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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location. Free parking right next to the hotel was fabulous. Only one flight of stairs to take our bags to. (Grade 2 heritage building so no lift) Ice bucket with ice provided if needed- no fridge in the room. Great continental breakfast
Negative section of review
Opening windows allowed good airflow in, as no air conditioning in room, however restaurant kitchen extraction system below us. This ran from 6:30am til 9pm so some kitchen smells and extraction fan noise - however not too difficult to live with. Have stayed in accommodation with similar room rate where a cooked breakfast was included
Positive section of review
Beautifully decorated rooms, stayed for my friends 50th birthday & balloons but in room as a surprise. Staff very helpful & friendly very welcolming, breakfast was great lovely bar area & restaurant. Would definitely stay again.
Negative section of review
Nothing really
Positive section of review
The staff were incredibly helpful, professional and pleasant. There was easy parking behind the hotell. The location was as central as it gets. The atmosphere was warm and welcoming.
Negative section of review
Our room, despite having paid extra, had a tired look and feel about it. It could also benefit from better sound proofing. Despite the windows being firmly closed, there was a lot of noise from people on the high street.
Positive section of review
Awesome kind staff, good location close to earls court tube and many restaurants. Modern hotel, cleany rooms and good breakfast. Next time I'll book this hotel again.
Negative section of review
Everything was perfect
Positive section of review
Efficient check in, comfortable and quiet room and perfect location next to security south terminal Gatwick.
Negative section of review
Bathroom has no cubicle or curtain around shower so whoLe bathroom including the toilet can get wet. It meant the bathroom floor was always wet.
Positive section of review
Excellent stay , comfy beds and all staff really friendly and helpful. Bedding and bathroom super clean.
Negative section of review
Nothing , a little dated but such fantastic value for money, compared to premier inn a few doors down.
Positive section of review
Maxine was a great hostess. Loved the quirky room too and little extra touches in the room.
Negative section of review
We were on the top floor so quite a few stairs!! But the view was amazing
Stony Stratford, United Kingdom
Positive section of review
The staff were all very helpful and friendly. Breakfast was great
Negative section of review
Very loud humming noise, i am assuming a fan of some type. That loud I could hear it with my buds in. Didnt go off untill 11.30, back on at 5.45.
Positive section of review
very comfortable room and bed very clean with good staff
Negative section of review
room was a bit dark not enough lighting for main room bathroom was ok
Positive section of review
Lovely atmosphere
Negative section of review
In the main communal romms it was a bit cold. The meal was also expensive for what it was.