1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Viv is a most congenial host and when we arrived an hour earlier than expected, she was more than happy to accommodate us and let us in. The room was lovely, the bed comfortable and access to town was an easy 20 minute walk or short bus ride, which was very nice, especially after a day at the Summerton whiskey festival! The breakfast was superb, with all you could need. We felt very welcome the whole stay and will definitely book to come back here should the need arise.
Negative section of review
I can't think of anything I didn't like.
Positive section of review
Communication with the host was brilliant 👏 The apartment itself was on the 4th floor but there is a lift which was so good. It was great with 2 spacious bedrooms, bathroom with walk in shower and a livingroom kitchen dining area. All spotless and clear instructions on use of appliances. Loved the balcony area with great views over the harbour and west strand. Loved the blankets that were on the sofa, so much that I went to the same shop and bought one for myself 🙂
Negative section of review
There really wasn't anything, had such a lovely stay. I would recommend putting a full length mirror in the bedroom with the 2 single beds for easy.
Positive section of review
The location of the Hotel is central to Norwich, the restaurants and bars are on your doorstep. The room was large with a large comfy bed, the en suite bathroom was huge with a deep roll top bath. The breakfast was exceptional with a fantastic fruit selection and the eggs royale was lovely.
Negative section of review
There wasn't anything to dislike. Some of the decor was dated but it's part of the feel of the hotel.
Positive section of review
Breakfast was not provided but the location was fantastically central and near to cafes, restaurants and bakeries. The room had tea/coffee/biscuits which were replenished.
Negative section of review
Nothing - the accommodation was beautiful in an amazing setting with a wonderful view of the Cathedral. There was also a lovely private garden for the residents.
Positive section of review
The ground floor accommodation was suitable for my needs. It was clean, homely and Chris & John were friendly and I had a nice reception. All great.
Negative section of review
N/A
Positive section of review
The hotel/pub staff were friendly, welcoming and happy to chat. The room was larger than I'd expected. It was cosy and comfortable.
Negative section of review
I couldn't figure out how to use the coffee machine in my room. There were instructions in the information pack, however the writing was very small and I'm not at all patient until after I've my coffee. I had tea instead, which was fine.
Positive section of review
No breakfast was included as we left at 6.30 am for our flight. The room was ok clean and comfortable
Negative section of review
There was no view out of the window and we booked it because it was advertised with a view of the runway. Our room looked out over a multi storey car park. As we had paid £233 for one nights stay with no breakfast we, at least, expected a reasonable view (see photos)
Positive section of review
Nice place Breakfast very good Only let down by mattress which was awful and lumpy pillows
Negative section of review
Mattress needs replacing and pillows also need replacing
Positive section of review
Great service very high standard.great breakfast
Negative section of review
Everything was above and beyond no complaints
Positive section of review
Friendly and helpful host. It had character , charm of an old building, very clean, lots towels, good bed.
Negative section of review
Room tiny and only one bedside table, shower not functioning properly, even though host explained how it worked.