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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Bahi Ajman Palace Hotel

    - “Food buffet, beach, room The food variety was very decent, drinks were included both in breakfast and dinner. Tasty food, mostly European food. all guests were familes with kids from Europe and Central Asia”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Grand Hyatt São Paulo

    - “Very clean modern hotel. Exceptional breakfast. Staff were very friendly, especially Wesley at breakfast. Thank you Grand Hyatt!”

  • Huntingdon Hotel and Suites

    - “The Huntington Hotel is very classy! The rooms are exceptional, the parking is convenient and safe, the staff is friendly and helpful and the breakfast was very very good. I would not hesitate to stay here again and recommend it highly.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Caesars Gardens Hotel & Spa - Adults Only

    - “The whole place was stunning as soon as you walked in, especially the Gardens. Staff made you feel welcomed”

  • Praety Home Stay

    - “Literally the best place we slept in Bali. It's in Ubud centre so you can go walk around and there are shops and restaurant. Also rental scooter places very close. The best thing is definitely the breakfast, fresh and express. I really recommend the pancakes ahah hindu style and very nice place, staff is friendly”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • EN HOTEL Ise

    - “Very friendly staff. Delicious breakfast with a wide range japanese and european style.”

  • Mercu Summer Suites KLCC by TASRIFA

    - “Very nice place. The bed was very comfortable”

  • Clayton Hotel Amsterdam American

    - “Nespresso machine in room with capsules Amazing canal view Superb location 24 hour staff Huge room Fresh water bottle daily Excellent cleaning Lovely bed Functional fridge Lovely bar with cocktails And a really great breakfast in a lovely decor room.”

  • Art & Garden Residence

    - “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”

  • White House Lisbon Hostel

    - “The staffs were very friendly Overall everything was neat and clean and thank you to all the staffs for various suggestions”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Grand​ Diamond Suite Condominium

    - “Penny, the owner, was very nice.”

  • Hotel Mille Kaleiçi

    - “The hotel, is a beautiful converted old house in the old town but in quiet area. We had a car and staff always assisted with parking making our stay easier. ARDA THANK YOU”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Ragged Hall Lane

    Saint Albans, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Viv is a most congenial host and when we arrived an hour earlier than expected, she was more than happy to accommodate us and let us in. The room was lovely, the bed comfortable and access to town was an easy 20 minute walk or short bus ride, which was very nice, especially after a day at the Summerton whiskey festival! The breakfast was superb, with all you could need. We felt very welcome the whole stay and will definitely book to come back here should the need arise.

    • Negative section of review

      I can't think of anything I didn't like.

    Reviewed: 4 June 2024 Stayed in May 2024
    Abi United Kingdom
  • Harbour View Apartment at Royale Court Apartments Portrush

    Portrush, United Kingdom

    Average review score: 9.7
    • Positive section of review

      Communication with the host was brilliant 👏 The apartment itself was on the 4th floor but there is a lift which was so good. It was great with 2 spacious bedrooms, bathroom with walk in shower and a livingroom kitchen dining area. All spotless and clear instructions on use of appliances. Loved the balcony area with great views over the harbour and west strand. Loved the blankets that were on the sofa, so much that I went to the same shop and bought one for myself 🙂

    • Negative section of review

      There really wasn't anything, had such a lovely stay. I would recommend putting a full length mirror in the bedroom with the 2 single beds for easy.

    Reviewed: 4 June 2024 Stayed in June 2024
    Sonia United Kingdom
  • St Giles House Hotel

    Norwich, United Kingdom

    Average review score: 7.5
    • Positive section of review

      The location of the Hotel is central to Norwich, the restaurants and bars are on your doorstep. The room was large with a large comfy bed, the en suite bathroom was huge with a deep roll top bath. The breakfast was exceptional with a fantastic fruit selection and the eggs royale was lovely.

    • Negative section of review

      There wasn't anything to dislike. Some of the decor was dated but it's part of the feel of the hotel.

    Reviewed: 4 June 2024 Stayed in May 2024
    stewart United Kingdom
  • 4 Canon Lane

    Chichester, United Kingdom

    Average review score: 9
    • Positive section of review

      Breakfast was not provided but the location was fantastically central and near to cafes, restaurants and bakeries. The room had tea/coffee/biscuits which were replenished.

    • Negative section of review

      Nothing - the accommodation was beautiful in an amazing setting with a wonderful view of the Cathedral. There was also a lovely private garden for the residents.

    Reviewed: 4 June 2024 Stayed in June 2024
    Jenny United Kingdom
  • Wings

    Oakham, United Kingdom

    Average review score: 9
    • Positive section of review

      The ground floor accommodation was suitable for my needs. It was clean, homely and Chris & John were friendly and I had a nice reception. All great.

    • Negative section of review

      N/A

    Reviewed: 4 June 2024 Stayed in June 2024
    lilian United Kingdom
  • The Turks Head

    Exeter, United Kingdom

    Average review score: 8.8
    • Positive section of review

      The hotel/pub staff were friendly, welcoming and happy to chat. The room was larger than I'd expected. It was cosy and comfortable.

    • Negative section of review

      I couldn't figure out how to use the coffee machine in my room. There were instructions in the information pack, however the writing was very small and I'm not at all patient until after I've my coffee. I had tea instead, which was fine.

    Reviewed: 4 June 2024 Stayed in June 2024
    Richard United Kingdom
  • Hilton Garden Inn London Heathrow Terminal 2 and 3

    Hillingdon, United Kingdom

    Average review score: 8.2
    • Positive section of review

      No breakfast was included as we left at 6.30 am for our flight. The room was ok clean and comfortable

    • Negative section of review

      There was no view out of the window and we booked it because it was advertised with a view of the runway. Our room looked out over a multi storey car park. As we had paid £233 for one nights stay with no breakfast we, at least, expected a reasonable view (see photos)

    Reviewed: 4 June 2024 Stayed in May 2024
    Margaret United Kingdom
  • Tilted Wig

    Warwick, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Nice place Breakfast very good Only let down by mattress which was awful and lumpy pillows

    • Negative section of review

      Mattress needs replacing and pillows also need replacing

    Reviewed: 4 June 2024 Stayed in May 2024
    stephanie United Kingdom
  • Holiday Inn Express Birmingham - Snow Hill, an IHG Hotel

    Birmingham, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Great service very high standard.great breakfast

    • Negative section of review

      Everything was above and beyond no complaints

    Reviewed: 4 June 2024 Stayed in May 2024
    paul United Kingdom
  • The Retreat Hotel

    Strathpeffer, United Kingdom

    Average review score: 8
    • Positive section of review

      Friendly and helpful host. It had character , charm of an old building, very clean, lots towels, good bed.

    • Negative section of review

      Room tiny and only one bedside table, shower not functioning properly, even though host explained how it worked.

    Reviewed: 4 June 2024 Stayed in June 2024
    Anonymous Australia