1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were great and were very friendly and accommodating. The breakfast was good too but only being offered 7:30am or 10am for breakfast was a bit rubbish and very restrictive. I have nothing else to add here I'm afraid but I would like to give a 10/10 review for the staff as much as everything else was sadly disappointing.
Negative section of review
I was very disappointed with the room. I paid extra money for a "deluxe room" and it fell well short of what a deluxe room should be in my opinion. The room was just basic and the bathroom facilities were very poor. I've experienced better bathroom facilities when staying in hostels across Europe and the UK. It didn't come close to meeting the standards of what I would expect from a hotel called "Scotland's Spa Hotel". You also state that you give your guests "white fluffy towels" for use in the Spa but the towels were just basic towels and again fell short of what we were promised. There also wasn't a Sauna but you list having a Sauna on your website.
Positive section of review
Sarah was so friendly and always available if needed. The tents were lovely and clean cosy beds perfect settings. We had never been Glamping before but Sarah had made us very very welcome that we have booked again for August bank holiday. Calm atmosphere very relaxing. Loved every minute. Can not praise the site enough
Positive section of review
The trip to Winchester could not have been better. The B&B was spectacular. The whole team was so helpful. The proximity to town and the breakfast made this trip special. Emma runs such an impressive operation so helpful an asset to the B&B a special thanks goes to her..
Negative section of review
Having to leave, we could have stayed longer...
Positive section of review
Delicious breakfast, really friendly staff and beautiful rooms with tea, coffee, biscuits and some milk in the fridge! The pub bar is lovely - couldn’t recommend the crown inn more
Positive section of review
Good Value for money. Excellent Breakfast. Room slightly small but more than adequate for an over night or weekend stay.
Negative section of review
NA
Newcastle upon Tyne, United Kingdom
Positive section of review
Welcoming and very central and quiet
Negative section of review
A bit tired looking now
Positive section of review
Breakfast good, food good, bar good
Negative section of review
Bit of damp in bathroom
Positive section of review
Lovely bar and breakfast restaurant
Negative section of review
A superior room was tiny, I am sure it was a standard room we were given
Positive section of review
Great hotel with lots to offer
Negative section of review
The carpets in the room very worn and dirty. Small eating area
Positive section of review
Clean