Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Remal Hotel
- “Modern and the staff were really always please to help”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pousada da Mangueira
- “It's a nice place to stay close to town. The hotel has all the facilities need for your stay.”
Canada

Tilby's Rainbow Cottage
- “Nice and cosy cottage with an excellent sea view and perfect equipment.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Folegandros residence/Karavostasi
- “Everything was amazing and I would totally recommend. The house has loads of space inside and out, the kitchen is well equipped and there’s a washing machine and small dishwasher. Upstairs is a great space with a large bed, loads of storage, modern bathroom and lovely balcony facing the harbour. There’s water, coffee and basic supplies provided, Efthymios picked up and dropped off for the ferry plus he helped arrange a hire car and provided maps and advice. The sea, port and shops are very close and Chora and beyond a short drive. All in all it was perfect and I loved my stay.”
Indonesia

Lumbung Bali Huts
- “Location and friendly staff”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

THE KNOT TOKYO Shinjuku
- “Clean and easy to access, couple of minutes walk to the station entrance. Bakery was busy every morning and very good for a quick bite and dash. Queen room was just big enough for 2 large suitcases. Happily stay here again. Water was refilled everyday.”
Malaysia

Hompton Hotel by the Beach
- “We loved everything about the hotel. They had the softest sheets and the fluffiest pillows. Very spacious bathroom. The living and dining area, which were separate from the bedroom, were well equipped. The suite also had a view of the beach that was simply breathtaking.”
Netherlands

Bed and Breakfast Villa Beldershoek
- “Everything was perfect. It may seem too vague, but it is true indeed. Very clean, cozy and well equipped. The bed was really comfortable. Bathroom and great shower. Nice view of gardens, and very good localization between Hengelo and Enschede (15 min from U. Twente). The host was great as well. It was lovely to spend some time there!”
Poland

Leonardo Royal Hotel Warsaw
- “I stayed for 3 nights and was out for a meeting on my last day of checkout, but I was late by 3 hours to reach hotel and finish all formalities. But the reception staff cooperated so well that they understood the genuinity of the problem and allowed me late check out till 3 PM without any charges.”
Portugal

Apartamento Bela Vista
- “Everything you needed was in this apartment It was very clean and modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Zenseana Resort & Spa - SHA Plus
- “Clean and humble employees”
Turkey

Costa Bodrum City
- “Very friendly family hotel with all the facilities. Bearkfast was very good”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From R$ 187
Kunda House O Grange Bunk Rooms MEN ONLY
Birmingham, United Kingdom

Average review score: 6.8
- Positive section of review
  
  The tenant who are coming to the property, the management need to make sure that they are legally working or so, because I found them work illegally and they have no manners of other roommates etc , making noises and very uneducated
- Negative section of review
  
  The management are irresponsible , do not care of tenant complaints and doing nothing , just making money and letting the tenants like goats , careless
Reviewed: 8 June 2024 Stayed in June 2024

Waqar United Kingdom
From R$ 726
County Hotel
Chelmsford, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Great location with ample car parking. Spacious room with a good walk in shower. Meals available throughout the day either in the bar or their restaurant. Elevator was a boon as I cannot manage stairs
- Negative section of review
  
  Nothing
Reviewed: 8 June 2024 Stayed in May 2024

Peter New Zealand
From R$ 363
Roebuck by Greene King Inns
Forest Row, United Kingdom

Average review score: 7.2
- Positive section of review
  
  Staff very friendly and helpful. Good location for several National Trust places. Food offers also good value for money. Our room had clearly been recently redecorated.
- Negative section of review
  
  Bathroom door didn't close properly and I would have to say the carpets in general areas looked to me like there was some kind of moth eating away at them. This is being ultra picky tho tbh.
Reviewed: 8 June 2024 Stayed in June 2024

Melanie United Kingdom
From R$ 1,362
Citystay - Marino Place
Cambridge, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Great location, easy walking distance to all the sites and nice and spacious place with a cute little balcony. Great to have parking available too.
- Negative section of review
  
  When booking I seem to have missed that this was a loft apartment. I’m not really a fan of this configuration but we only stayed a couple of nights so it wasn’t a big deal. If you’re very tall or have mobility issues though I’d keep this in mind. The bathroom seemed to have some mould issues but it was clear they were trying to address/treat it.
Reviewed: 8 June 2024 Stayed in May 2024

Gabby Australia
From R$ 598
Florence House Boutique Hotel and Restaurant
Portsmouth, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Very well located and quiet. Confortable room with everything you need. Good safe parking. Lovely staff. A Lovely address.
- Negative section of review
  
  Nothing
Reviewed: 8 June 2024 Stayed in June 2024

Susan Spain
From R$ 436
Park Grand Heathrow
Hounslow, United Kingdom

Average review score: 7.7
- Positive section of review
  
  I was really disseminate, how can you not have gloten free breakfast?
Reviewed: 8 June 2024 Stayed in June 2024

Hellen Kenya
From R$ 1,244
Comfortable One Bedroom London Eye
London, United Kingdom

Average review score: 10
- Positive section of review
  
  The location is easily accessible , tube and bus station is nearby.
- Negative section of review
  
  Needs lots of maintenance and rooms , kitchen and toilet was not clean. The apartment is on ground floor and infront of the windows there was overloaded council waste bins and it stinks.Bedsheets was not washed.Overall it was disappointing. The only positive was the location ..If it is properly maintained,it will be a great place to stay.
Reviewed: 8 June 2024 Stayed in June 2024

varghese United Kingdom
From R$ 1,022
Vincent House London Residence
London, United Kingdom

Average review score: 8.9
- Positive section of review
  
  The staff were all amazing & extremely helpful
Reviewed: 8 June 2024 Stayed in June 2024

Brioni Australia
From R$ 1,815
Linton Collection - 28 North Bridge
Edinburgh, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Spacious comfortable fabulous old building
- Negative section of review
  
  High pitched fan sounds .. bathroom wasn’t overly clean
Reviewed: 8 June 2024 Stayed in June 2024

Morag Australia
From R$ 269
ibis Leeds Centre Marlborough Street
Leeds, United Kingdom

Average review score: 7.6
- Positive section of review
  
  The facility is very clean
- Negative section of review
  
  Na
Reviewed: 8 June 2024 Stayed in June 2024

ommangale United Kingdom