Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

1 WORLD, Premium Hostel, JBR, Near Metro and Beach
- “It was an amazing as when I stay there I was only the one in the room))) So it was good. Location, personal, clean. Also it were quite no noise or mess in the hostel. Thank you”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Apartamento maravilhoso no Solar Tambaú
- “Spacious and clean apartment, private parking lot, huge and very clean piscina with a lot of space to enjoy sun or shade. Very easy check-in and good response.”
Canada

Hôtel de l'ITHQ
- “The staff was really friendly and couldn't do enough for you. I have a food allergy and notified the staff of that at breakfast on our first morning and the next day when I sat down for breakfast, they said "your breakfast is being prepared" without me having to remind them or anything, which was really great. That kind of service extended to all staff we interacted with”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Gioia I & Gioia II
- “It was a short walk to old town and the water front. A very comfortable bed and relaxing shower. Staff were very friendly (a family run business) and even baked us some bread on our arrival. Kitchen facilities were great and a.washing machine also very handy.”
Indonesia

Paon Desa Ubud
- “Overall, my wife and I loved this place as a small honeymoon location to stay. The view from our room was amazing and the rice field is really something in the mornings and evenings. The staff there was always so helpful and made sure to accomodate our every need. They would go above and beyond for us and made sure we were always happy. A big shoutout to Edi who works there for always taking extra special care of us and cooking us an amazing and tasty breakfast. I would definitely recommend this place to anyone who wants to stay in Ubud.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

The Okura Tokyo
- “Beautiful rooms and property, professional and friendly staff. Perfect stay.”
Malaysia

The BTS Kuala Lumpur Bukit Bintang
- “It was my second time I stayed in this hotel and I love it. The staff are very nice, friendly and accomodating. The location is excellent as it is adjacent to the mall with theme park inside, lots of shops and restaurants. The train station is just a few steps away. The hotel room is huge and very clean. I would definitely book here again on my future travel to KL.”
Netherlands

Boutique Apartments Amsterdam
- “Everything was as expected”
Poland

Sleep&Fly
- “Close to the airport and great value for money, super clean.”
Portugal

Casa da Ribeira Cottage
- “The apartment is clean and cosy and has blackout curtains and fly screens (for windows and doors) which we appreciated. Furthermore there is a nice private terrace and shared garden. We didn't meet João in person, but communication via Booking went very smoothly. Also the self check-in is very easy. As for parking: there are a few places in the driveway, but there also is a convenient public parking space nearby where we parked our car every night. The apartment is located in a quiet street, but is still pretty close to the city center (1.5km - 2km) where you can find all necessary supermarkets, restaurants, ... And it's also located quite central on São Miguel which makes it the ideal base to explore the entire island.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Chezzotel Pattaya
- “The hotel's location is quiet and comfortable, next to a large supermarket and pharmacy. The staff is friendly and helpful. I wish them success”
Turkey

Endless Art Hotel-Special Category
- “The turkmen man at the reception doing the night shift was extremely helpful and polite. He really helped us made use of each day in Istanbul giving meaningful ideas.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

Primrose Valley - Primrose Field 60
Filey, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Fantastic Host - purchased a weekend away for 2 family members, they thoroughly enjoyed their stay, the static they thought was absolutely beautiful in a great location for the amenities on site and for travelling to various areas within the vicinity. The host took down the details needed for the 2 family members to send off to Haven who could then introduce themselves and offer them the option to pay for the on site access passes. The host is absolutely lovely, answers any questions and very down to earth! Thank you so much for providing them with the perfect place for a much needed stay at such a reasonable price (this was significantly lower than the Haven and Hoseasons pricing for the weekend with the passes for this level of accomodation)!
- Negative section of review
  
  Nothing could have been improved.
Reviewed: 11 June 2024 Stayed in June 2024

jade1497 United Kingdom
From KRW 437,724
Six Brunton Place Guest House
Edinburgh, United Kingdom

Average review score: 9.4
- Positive section of review
  
  What a perfect stay. Hilary was a friendly, accommodating host and made sure we were catered for - we stayed to see Taylor Swift and she was just as enthusiastic as us! Our room overlooked the garden and just felt so luxurious. Beds were comfy, breakfast was DELICIOUS, I couldn't fault a thing. We loved Six Brunton Place and would definitely stay again!
Reviewed: 11 June 2024 Stayed in June 2024

Eleanor United Kingdom
From KRW 191,070
Lakeside Country Guest House
Bassenthwaite Lake, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Best English breakfast that I've eated! All house has a beautiful decoration! Very zen with a lot of love. Great local products: sausage, bacon and ketchup! Apple juice very tasty! Tim and Karen are a lovely couple, always given us the best recommendations for restaurants and must see and do. Nice music around the house!
Reviewed: 11 June 2024 Stayed in June 2024

Ferreira Portugal
From KRW 218,080
DoubleTree by Hilton Stratford-upon-Avon, United Kingdom
Stratford-upon-Avon, United Kingdom

Average review score: 8
- Positive section of review
  
  I got confirmation from you to stay at this hotel , when I arrived they said you never sent them confirmation ,so I was rejected to stay.Now I formally claim to booking.com to compensate me 128 pounds. Please seriously check with Double Tree Hilton and keep me advised. Thank you
Reviewed: 11 June 2024 Stayed in June 2024

Y Netherlands
From KRW 91,470
Lancaster Hotel
Oban, United Kingdom

Average review score: 6.1
- Positive section of review
  
  The vast majority of the staff are very friendly and make every effort. The breakfast is not outstanding, but freshly prepared and okay. The sea view from the dining room and bar is beautiful.
- Negative section of review
  
  The room was extremely cramped and smelled musty. All the furniture including the narrow and uncomfortable bed was really run down and should be replaced. Mould stains, cracks, peeling paint etc. in many places. The room was overheated, so we were forced to leave the window open all the time. The shower in the tiny bathroom was like a cupboard. Without explicit request there was no service for the room to change towels, make beds, clean. However, this is presumably not due to the endeavour to be sustainable, otherwise it would be contradictory to offer plastic cups and disposable items in the bathroom and cover breakfast details with cling film. We have been travelling to Scotland for many years and have never had such poor accommodation. However, the staff should be exempt from this, they really make an effort. This is not enough to explain the rather high price per night. Every B&B we had was cheaper, cleaner, lovelier.
Reviewed: 11 June 2024 Stayed in June 2024

Maria Germany
From KRW 104,220
Garron View
Cushendall, United Kingdom

Average review score: 9.6
- Positive section of review
  
  The property is a little out of town but easy to find. There’s plenty of parking and our room was very comfortable. Breakfast was great and the owners are delightful.
- Negative section of review
  
  Nothing!
Reviewed: 11 June 2024 Stayed in June 2024

Lawrence Australia
From KRW 117,248
The George Hotel, Amesbury, Wiltshire
Amesbury, United Kingdom

Average review score: 9
- Positive section of review
  
  Extremely cute decor and setup, nice messages from staff were a great touch. Loved the location
- Negative section of review
  
  Mattress was indented and pillows a bit firm so the sleep was a little more difficult than what was expected
Reviewed: 11 June 2024 Stayed in June 2024

Alicia Canada
From KRW 72,954
High Bank Hotel
Leeds, United Kingdom

Average review score: 6.9
- Positive section of review
  
  The rooms were spacious and the shower pressure was nice... the location was alright too.
- Negative section of review
  
  The state of the hotel was quite poor with very scruffy decoration. There was a punch hole in the bathroom door, one of the chairs was broken and the wardrobe was falling apart. The shower door didn't close properly so water leaked out onto the floor during showers. The beds were old and creeky with dirty mattresses. We paid £234 for two rooms (granted, it was a Saturday night) but I wouldn't want to pay more than £40 per room in the future. The staff were nice, although seemed a bit inexperienced - we got the impression it had just changed management.
Reviewed: 11 June 2024 Stayed in June 2024

Brodie United Kingdom
From KRW 46,899
Hotel Blackpool
Blackpool, United Kingdom

Average review score: 8.8
- Positive section of review
  
  The rooms were very clean, great location and staff were very friendly and helpful.
- Negative section of review
  
  TV didn't work but wasn't really a problem.
Reviewed: 11 June 2024 Stayed in June 2024

Beverley United Kingdom
From KRW 215,388
The Crown Inn
Bromley, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Staff very friendly and helpful 👍 will stay again
- Negative section of review
  
  The weather it rained 🌧
Reviewed: 11 June 2024 Stayed in June 2024

GRAHAM United Kingdom