1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Positive section of review
The property had near by parking. The room was exceptionally clean. We had a really good view. Free mini bar. We want to shout out to the night manager Toloue who gave our little a little souvenir for her to play with.
Negative section of review
Expensive breakfast or that it wasn’t included in the room price.
Positive section of review
The room was nice and clean. The hotel was extremely convenient for the train and inside was quiet with friendly staff and the location was perfect for exploring Swansea.
Negative section of review
Extreme road noise with heavy traffic giving way to what sounded like street racing later. The plumbing is unpredictable, having to run the water for ever until it’s cool enough to brush your teeth with and doesn’t keep an even temperature when you’re having a shower.
Positive section of review
The place was really easy to find, with good instructions from the host, and clear guidance re finding the key. The bed was super comfy.
Negative section of review
I agree with other guests, the sofa really wasn’t comfy at all, not somewhere you could come back to and chill out, particularly with a random filing cabinet in the downstairs space. The downstairs also felt cold although think this was in part because of the tiled floor. We were able to put the heating on though. Kitchen supplies were a bit basic with lots of odd bits and bobs in the cupboards that weren’t really of use.
Positive section of review
Everything was perfect. Room and facilities were clean and comfortable. Staff was very accommodating and the food was amazing.
Positive section of review
Location very good, breakfast was great, staff were very welcoming and helpful. Great value for money
Positive section of review
Breakfast was excellent, room was very good and the location was ideal for us as train travellers
Negative section of review
The sauna was quite cold on Saturday at around 20.00
Positive section of review
Evening meal was tremendous value and the breakfast was oaf excellence … well catered for!
Negative section of review
Room is on main road so a little noisy but not unmanageable
Positive section of review
The entertainment from the hotel across the road which we listened to from our hotel room
Negative section of review
Bar and games room advertised - was shut Staff not welcoming, tried to have a chat but wasn’t reciprocated Hotel very dated and dirty ( mould in the shower, drawing on the walls, smell Of wet dogs when used the bathroom sink, curtains didn’t fit the window length to keep the sun and privacy out Yes it was very cheap but expected when you run a business you expect a warm welcome and cleanliness, was promised special Request of the room decorated to get there to nothing. Very disappointed!
Positive section of review
The location was ideal and staff were helpful. The beds were comfy and clean.
Negative section of review
We had to change rooms as the remote wouldn't work in the first room. The first room we were in had a hideous bathroom that looked to have been in the middle of renovations. The skirting boards were all black and the walls were dirty. The room we were moved to was a small improvement but still the skirting boards were filthy, the bathroom had a broken sink and dirty shower. As well as that there was cobwebs on the ceilings of the room and the windows were all dirty around the edges.
Positive section of review
Great service regardless of the time of day. Dog friendly.
Negative section of review
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