Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Remal Hotel
- “Modern and the staff were really always please to help”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pousada da Mangueira
- “It's a nice place to stay close to town. The hotel has all the facilities need for your stay.”
Canada

Tilby's Rainbow Cottage
- “Nice and cosy cottage with an excellent sea view and perfect equipment.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Folegandros residence/Karavostasi
- “Everything was amazing and I would totally recommend. The house has loads of space inside and out, the kitchen is well equipped and there’s a washing machine and small dishwasher. Upstairs is a great space with a large bed, loads of storage, modern bathroom and lovely balcony facing the harbour. There’s water, coffee and basic supplies provided, Efthymios picked up and dropped off for the ferry plus he helped arrange a hire car and provided maps and advice. The sea, port and shops are very close and Chora and beyond a short drive. All in all it was perfect and I loved my stay.”
Indonesia

Lumbung Bali Huts
- “Location and friendly staff”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

THE KNOT TOKYO Shinjuku
- “Clean and easy to access, couple of minutes walk to the station entrance. Bakery was busy every morning and very good for a quick bite and dash. Queen room was just big enough for 2 large suitcases. Happily stay here again. Water was refilled everyday.”
Malaysia

Hompton Hotel by the Beach
- “We loved everything about the hotel. They had the softest sheets and the fluffiest pillows. Very spacious bathroom. The living and dining area, which were separate from the bedroom, were well equipped. The suite also had a view of the beach that was simply breathtaking.”
Netherlands

Bed and Breakfast Villa Beldershoek
- “Everything was perfect. It may seem too vague, but it is true indeed. Very clean, cozy and well equipped. The bed was really comfortable. Bathroom and great shower. Nice view of gardens, and very good localization between Hengelo and Enschede (15 min from U. Twente). The host was great as well. It was lovely to spend some time there!”
Poland

Leonardo Royal Hotel Warsaw
- “I stayed for 3 nights and was out for a meeting on my last day of checkout, but I was late by 3 hours to reach hotel and finish all formalities. But the reception staff cooperated so well that they understood the genuinity of the problem and allowed me late check out till 3 PM without any charges.”
Portugal

Apartamento Bela Vista
- “Everything you needed was in this apartment It was very clean and modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Zenseana Resort & Spa - SHA Plus
- “Clean and humble employees”
Turkey

Costa Bodrum City
- “Very friendly family hotel with all the facilities. Bearkfast was very good”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 147
Grapes Hotel, Bar & Restaurant Snowdonia Nr Zip World
Blaenau-Ffestiniog, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Great food at breakfast & dinner with most dishes prepared from local sources. Location ideal for walking and the property has a lovely back garden area to sit and take in the fabulous views. The staff are very good and made sure we had everything we needed over the two days.
- Negative section of review
  
  Stayed in the ground floor cottage which was a little small with only limited space in the bedroom
Reviewed: 8 June 2024 Stayed in June 2024

Robert United Kingdom
From € 18
Coylumbridge Hotel
Aviemore, United Kingdom

Average review score: 6.3
- Positive section of review
  
  We stayed 1 night and had a warm, clean and comfortable room. Lovely surroundings, and the swimming pool and sauna were great. Staff were helpful. We had dinner which we enjoyed very much. Great value.
- Negative section of review
  
  Check in took ages as there was only 1 person on duty. He was a really nice man but very overworked. The hotel needs more reception staff which managers should recognise and sort, as first impressions are important for hotels. The corridors could do with a coat of paint or a wash as there were a lot of scuff marks on walls.
Reviewed: 8 June 2024 Stayed in June 2024

Joyce United Kingdom
From € 94
RSB Inn London
London, United Kingdom

Average review score: 4.3
- Positive section of review
  
  It was a spacious studio rather just 1 tiny hotel room. Generally very clean, it still smelled of fresh wall paint. Excellent value for money, for the London location.
- Negative section of review
  
  There was no signage of where the hotel was, so it wasn't obvious. I'm being very picky here, but I asked for bigger towels as the ones provided were rather small. I was told I'd get them on the next day - never delivered. Staff communicated via WhatsApp only. There were also no toiletries apart from hand soap. Apparently, they were not included in the price, so my bad for overlooking it.
Reviewed: 8 June 2024 Stayed in June 2024

Bogna United Kingdom
From € 84
Lauriston Hotel
Weston-super-Mare, United Kingdom

Average review score: 8.2
- Positive section of review
  
  The location and the breakfast was o.k. the room was adequate but overlooked the outside drinking area for the other hotels which was noisy up to about 11 o clock
- Negative section of review
  
  There was a lift to the floor of the room but on reaching the level there were at least two flights of stairs to carry luggage on arrival and departure
Reviewed: 8 June 2024 Stayed in May 2024

Peter United Kingdom
From € 241
Mercure Edinburgh City - Princes Street Hotel
Edinburgh, United Kingdom

Average review score: 7.2
- Positive section of review
  
  Excellent location near bus and train stations Excellent view for the old city, Edinburgh castle, and the park Friendly and helpful staff
- Negative section of review
  
  The WiFi was slow (it seems this common problem in Edinburgh) The location on the crowded street makes it noisy, especially if windows are opened Room cleaning usually comes late
Reviewed: 8 June 2024 Stayed in June 2024

د. Saudi Arabia
From € 97
The Crown Aldbourne
Aldbourne, United Kingdom

Average review score: 8.2
- Positive section of review
  
  D.Day 80 turned our stay at the Crown into a pilgrimage in the footsteps of heroes.
Reviewed: 8 June 2024 Stayed in June 2024

Keith United Kingdom
From € 84
Toby Carvery Old Windsor by Innkeeper's Collection
Windsor, United Kingdom

Average review score: 7.3
- Positive section of review
  
  We enjoyed our stay here friendly staff, clean good food short bus trip to Windsor
Reviewed: 8 June 2024 Stayed in June 2024

Patricia United Kingdom
From € 208
Macdonald Old England Hotel & Spa
Bowness-on-Windermere, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Great location good beer nice staff
- Negative section of review
  
  Lifts were not good
Reviewed: 8 June 2024 Stayed in June 2024

Leslie United Kingdom
From € 53
The Mount Rooms
Barry, United Kingdom

Average review score: 7.1
- Positive section of review
  
  Clean and close to train station
Reviewed: 8 June 2024 Stayed in May 2024

Christina United Kingdom
From € 65
The Eagles Hotel
Llanrwst, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Pleasant staff, good location
- Negative section of review
  
  Carpets were grubby, mild in shower, numerous places. Also tepid with hardly any flow. Place tired!
Reviewed: 8 June 2024 Stayed in June 2024

Andrew United Kingdom