1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The bathroom was clean and everything worked. The bed was adequate but the iron was dated and the desk chair could be changed. The fridge was in good working order. Bedroom was clean but a deep clean would not go amiss.
Negative section of review
When I called and asked could I leave my luggage earlier than 15:00hrs I was simply told NO. I found the person on the phone rude. Basic manners required when working in this industry were lacking.
Kyle of Lochalsh, United Kingdom
Positive section of review
We love it, 2nd time staying and ant recommended enough, excellent customer service and food amazing. The rooms a re decored beautifully and very comfortable.
Negative section of review
Nothing
Positive section of review
Friendly, helpful staff. The food was nicely presented and tasted good. It had a jacuzzi, steam rooms and a small swimming pool.
Negative section of review
Mould in bathroom between tiles on wall and floor. Thin walls - we could hear the noise from shower in room next to ours. Deluxe room was disappointing - it was tired with ripped and dirty nets at the windows. Uncomfortable bed - when one of us turned over the other person was jolted. The central stair carpet was very dirty.
Positive section of review
It was close to town. No noise from neighbours and no issue living so close to the pub. Nice and spacious apartment
Negative section of review
Parking space was overgrown with weeds & the gutter dipped so I didn't want to park in it and ruin my car pulling out/myself in weeds which meant fighting for street parking from the locals. There was a lack of TV for the evenings - sheet says netflix, where? I signed into my own amazon prime but the wifi was so bad it was forever buffering. Kept sinking into the sofa - it's old and sunken. Spoke with owner before hand and was told I could arrive at 1-2am. Good job I didn't as at 10:30am he and others were IN the apartment. Keep thinking about if they were sleeping and we walked in at 2am, or if we were sleeping or otherwise and they walked in in the morning??? Partner left something behind (Neck pillow in a bag), contacted owner and not heard back.
Positive section of review
So nice exactly like in the picture beautiful 😍
Negative section of review
Everything was so good
Positive section of review
Beautiful old buildings with lovely character
Negative section of review
Nothing
Positive section of review
Premises were great a means to an end,
Negative section of review
Communication with owners, 1500hrs checking,no leeway. No info on parking arrangements, needed code to get into parking area and lock box for keys, we got these at 1845hrs. Screwed up our day of sightseeing and food booking. The two code could have been supplied at 1500hrs for checkin. 16hrs in the place £250..... Premier Inn next time....
Positive section of review
Breakfast was good plenty of choice
Negative section of review
Nothing
Positive section of review
Location Good, Cleanliness Good.
Negative section of review
Poor organization for breakfast, Chaos and various Items not ready.
Positive section of review
Location was good for Coop Live.
Negative section of review
Area was very run down. There was a constant loud banging sound all night. Some areas weren't very clean