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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Amazing place. Exactly as it was described, very clean, spacious and in the most amazing location! He host is very responsive and helpful. The place is well kept and a perfect getaway. A short walk to everything. Communication was great with Nathalie, check-in was seamless. I wish I could extend my stay but I am looking forward to coming back. I would definitely recommend and will return to the same place when I go back to London.
Positive section of review
Only stayed 1 night but it was ideal for our requirements. As we came up from Plymouth and our daughter & son in-law came down from Wetherby for our gradchildren's christening. Perfect location and with public car park very close by. Rooms were very comfortable with ensuite facilities. Breakfast was good and the service was spot on. Will definitely come back again when coming to Hereford to visit our son and family.
Positive section of review
Spacious room, very clean, , bath as well as a shower and comfortable king size bed. Good location and quiet for a good night's sleep
Negative section of review
Wasn't mad about the breakfast. Lots of choice which was great, good menu choices but the quality wasn't always there. Plenty of very dried out croissants!
Positive section of review
The quiet location. Bedroom layout. Breakfast choice. After a call to the hotel, they provided the milk my Granddaughter needs.
Negative section of review
communication. I expect to be asked if I want to make a dinner reservation, not having to ask myself and then having to ask where the restaurant was. There was no information about breakfast times, I had to look on the website to find out. I asked if they could refreeze some cooler blocks as my Granddaughter had medication that needed to be kept cool. I was told no they couldn't but I could have a bucket off ice, not a lot of help when I needed to take the medicine out with me during the day. My solution was to ask for my water bottle to be filled with ice, to put in the cool bag during the day. It took the waitress, in the evening, 10 minutes to realise my Granddaughter was a child and I may want the childrens menu. I asked for the allergy book to check the food that my Granddaughter could eat but it wasn't up to date and contained dishes that weren't even on the menu. Although stated on the website, there wasn't a hairdryer in the room.
Positive section of review
Very cool and unique.. Mike and Caroline lovely people…. Helicopter very cosy and fun to sleep in..
Negative section of review
Having to leave… wished to stay longer…
Positive section of review
Only positive point is that the location of the property is right next to the beach.
Negative section of review
Unclean. It was a nightmare to get a good room. Although I booked a sea view room, I did not get a sea view room. Reception staffs were not courteous. There is no room service during the stay. There is no free wifi.
Positive section of review
Super friendly staff! Location is great and the room was lovely too!
Positive section of review
Very convenient for Bodiam, peaceful and quiet location
Negative section of review
I think the small homely touches like books and other aesthetic things were missing Unfortunately the milk portions were off and couldn’t be used It was nice to have ample hot water The toilet arrangement was interesting
Positive section of review
Good location
Negative section of review
Noise from the rooftop heater near the health clinic. No free parking
Positive section of review
Location
Negative section of review
Dirty room . Blood . Snot makeup in pillows . Urine stained bedding and duvet covers like really bad 👎 also looks like blood stains . Poo all up back toilette 😐 1 big towers one face towel left for me and partner Work top area white substance. Looked like drugs all top had ring marks and was sticky from last tenants When I complained they egbored me refused resolve issue I had complain through booking.com wich told me they could not do anything or refund me because booking .com if 3rd party site . Silver street wished me good luck on trying get it resolved . The cheek