1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is fantastic to explore Winchester and enjoy the city. The apartment is outfitted with modern amenities yet still somewhat charming because of its attic location. We have everything we need, including basic supplies of tea and coffee. The apartment is also spacious enough as we stayed with our little kid and appreciated enough space for her to run around. The hosts were also quick to respond and allowed us to check out little bit later in the day.
Negative section of review
We were worried about the earlier bad ratings that they had, but we took our chance based on the better, more recent reviews. In the end, there were a couple of negatives, which the earlier reviews seemed to have warned us: 1. the bed was uncomfortable (almost like a sofa bed), and the owner could really invest in a newer mattress or a top mattress. 2. They withheld our deposit citing some stains in the bedsheets. We asked for more info or proof. We know this is unfounded and can't believe we are facing this 'claim' like some of the previous reviewers. After some days we got our deposit back, but this felt like an unnecessary disruption during our travels. After all, we still recommend this place for its location and amenities. Just be careful of this 'deposit' situation. It feels like a bit of a gamble, potential money grab, or lack of transparency. After all, even if there was a stain, I assume that this could/should be covered by their cleaning fee, as I certainly hope that they wash bed sheets after each guest. It is a nice place in a great location, so I hope that the owners can be more transparent about the deposit situation.
Positive section of review
Neil and liv made us feel so welcome even lighting the fire ! The evening meal was excellent and the staff were lovely making sure we were looked after nothing was too much trouble. Will definitely be back Thank you for a lovely stay we should have booked for 2 nights ..
Negative section of review
Nothing
Positive section of review
The staff were really helpful and the room, even though on the smallish side, was good. Only thing was having 2 fans and neither worked. Other than that, really good. Nice continental breakfast too.
Negative section of review
The fans (2) didn't work. The hand wash was thick and doffoxult to use!
Positive section of review
It was a lovely place to stay with our room having a view of Stirling Castle. Everything was spotlessly clean. We would definitely stay here again.
Positive section of review
Uncomplicated and friendly contact, late check-in possible thanks to key box, parking spaces directly in front of the house
Positive section of review
Quiet area close to tube at good price for London with coffee facilities
Negative section of review
Check out time of 10 o clock
Positive section of review
It was close to Chalk where we attended a family wedding
Negative section of review
It was not immediately clear that rooms were not serviced , beds and bathrooms , in room coffee cups not cleared and cleaned daily , no replacements of in room coffee and milk sachets. The heated towel rails were non functional , and thus your bathroom towels stayed damp and moist. The in-room charging plugs were limited. The hotel frontage requires some work and the operability of windows , is a concern.
Positive section of review
Very clean. Lovely restaurant. Helpful staff.
Negative section of review
Watch out at restaurant as there is a 12.5% service charge. Hard if you are on a budget.
Positive section of review
The food in the hotel was lovely
North Ballachulish, United Kingdom
Positive section of review
Excellent