How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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The Maynard
Grindleford Bridge, United Kingdom
Average review score: 9-
Positive section of review
Everything was great except breakfast. In small print on the menu it stated that breakfast was rationed to one particular type of breakfast, for example, you could have a continental breakfast alone or you could have a full English breakfast alone or you could have a vegetarian breakfast alone. You could not mix and match. This meant I could only have a full English breakfast but could not have any croissant,could not have any cerial, could not have any yogurt. Furthermore the Toast arrived after I had received my full breakfast, not with the pot of tea and there was no jam or marmalade offered with it just very hard butter from the fridge. Having said all that, the hotel was excellent, the bedroom was excellent and apart from breakfast, the whole experience was excellent. We will definitely go back there again despite the breakfast problem.
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Negative section of review
See above
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Wedgwood Guest HouseAverage review score: 9
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Positive section of review
Location was good, only a few minutes walk into the centre where there were many places to get an evening meal. Room was clean, comfortable, with all the bits we come to expect these days. Reception was friendly and efficient. But Jonathan excelled on personal service touches, at Reception, at breakfast, and ensuring I had everything I wanted and was satisfied with the room and facilities. A real star......
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Negative section of review
There was nothing to complain about, nothing I didn't like. apart from the awful weather in Llandudno. But we're British, we always complain about the weather !
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The Glen Mhor ApartmentsAverage review score: 7.2
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Positive section of review
The appartment is a great location. A few minutes walk from the town centre and near place to walk my dog like the Ness islands. The appartment was clean when we arrived. Any queries I had were quickly cleared up by the staff who were very helpful. The kitchen had utensils needed and we cooked there every night appart from the last night when we ate out.
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Negative section of review
Although the appartment is described as serviced above the door and on Booking.com it isn't cleaned while you are staying there. This includes no change of towels or emptying of bins. So in effect the servicing is only when you leave the appartment. There wasn't any any equipment for us to clean, no dustpan and brush or extra bin bags left or instruction on where to take waste if the bin became full. If a self catering appartment is not serviced these things are needed in case of fullbins or spillages of food etc. I did feed this back to reception and their response was very positive advising they would put these items into the appartments.
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The Gasworks Hotel - formerly Radisson Blu Hotel BelfastAverage review score: 7.1
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Positive section of review
Lovely rooms and very comfortable bed, doing a renovation there at the moment. Great work done so far. Can’t wait to come back when the restaurant is all done up. Staff were all very friendly especially the lady on reception. Location was also ideal very close to everything
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Pentland Lodge HouseAverage review score: 9.1
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Positive section of review
Very friendly host. Good location for access to town centre. Excellent breakfast. Recommended.
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Tate HouseAverage review score: 8.8
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Positive section of review
Very clean, fabulous location and car parking opposite in the pub car park.
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Negative section of review
Nothing, it was great.
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Campfield HouseAverage review score: 7.9
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Positive section of review
Had all we needed for two nights, clean and comfortable
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Negative section of review
If I had to pick a fault I would’ve liked a bath instead of shower but appreciate that there’s no room for one in the room we had
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STAY SA Spacious studios next to UOB and 10min to the City!Average review score: 6.9
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Positive section of review
Close to QE Hospital and amenities
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Negative section of review
The accomodation
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Mercure St HelensAverage review score: 7.9
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Positive section of review
Room was great. Great location.
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Negative section of review
Nothing
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Rye Hill FarmAverage review score: 9.2
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Positive section of review
Breakfast was ok
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Negative section of review
Rather out of the way to get to.
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