1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Wonderful place. If you want to take a break from the busy world, go there. Silence peace. Wonderful nature visible from every window. A garden created with love for nature. Lots of different birds and flowers that make every moment more enjoyable. Spring water straight from the tap. Clean interiors. Comfortable beds with fresh bedding. Everything you need in the kitchen. Lots of attractions nearby. The hosts were wonderful. They live next door and create an atmosphere that provides guests with a comfortable stay. Each apartment has own garden and access to relaxation on the property land. Benches and seats in various places allow you to admire nature. Fresh air, very quiet and dark nights. Warm in the apartments. Heating very well regulated. The temperature is lower at night and higher in the morning, which makes waking up a pleasure. Woolen blankets, good quality towels, tasteful country-style accessories. Lots of pillows and extra blankets. Great internet.
Negative section of review
Everything was perfect!!!!
Positive section of review
My experience at this hotel was poor, therefore there was absolutely nothing I liked. We booked a triple family room and had specifically requested 2 beds. Our flight arrived late, were tired and expected to find our room ready as per our request. We were given a double tiny room @£370 for tonights no breakfast. We asked to be moved to the the room that we paid for and we were told there was no family room available, my son was forced to sleep on a mattress “pull up bed”. The following day staff did not attempt to resolve the issue or apologies, I was given the managers business card if I wanted to send a complaint.
Negative section of review
Room small not what we paid for. No breakfast Renovations around no proper bar or restaurant area for relaxing. Staff were not helpful Despite all the above issues they did not even allow us to check out an hour late, receptionist was looking for £15 per hour instead for late checkout Restaurant was closed when we arrived, we ordered food on Uber eats. Everything is old and won out, carpets, tap in the sink broken, old tv. No bathrobes of sleepers This can’t be a four star hotel, no way
Positive section of review
Lovely room, well located. We were out late so good there was no time constraints for returning. Lovely breakfast too.
Negative section of review
Nothing
Positive section of review
Brilliant communication with owners. Property was clean, comfortable and had everything needed.
Negative section of review
Nothing.
Positive section of review
Friendly and helpful staff, adequate breakfast and free parking at the rear of the hotel.
Negative section of review
Lift.
Positive section of review
It was easy to book in. I just wanted a bed for the nigjt
Negative section of review
I do yoga in the morning I didn't like the state or. Smell of the floor. The curtains were fraying and I felt the hotel needed a good lick of paint.
Positive section of review
Very welcoming hosts. Comfortable and very well presented
Wells next the Sea, United Kingdom
Positive section of review
Position in centre of Wells
Negative section of review
Short but tricky stairs
Positive section of review
location cleanliness
Negative section of review
a bit small but comfy
Positive section of review
Very good
Negative section of review
It was all nice