1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great staff, good location, nothing to complain about in the room. For the price, in the middle of london it's great. Comfortable, plenty of towels, easy check in and out. It does what it says on the tin. Having run a hostel myself for ten years, I wish I'd kept it this simple. 😅
Negative section of review
Nothing to complain about.
Newcastle upon Tyne, United Kingdom
Positive section of review
Staff were friendly, rooms were very comfortable and breakfast was amazing. The pub also had a great atmosphere. Great location for both horse racing and hopping on bus to city centre.
Negative section of review
Lighting wasn't great for putting on make-up and window did not open.
Positive section of review
convenient for the airport love the pub next door to have some dinner and couple of drinks amazing breakfast before we fly clean room 2nd time staying here would definitely stay again
Negative section of review
no fridge in the room would be nice to have milk for cup of tea and cold water
Positive section of review
Close to shops/restaurants/bars etc. Friendly member of staff helped us with our bags upon arrival. OK room size with some good facilities.
Negative section of review
Under new ownership. Member of staff friendly, however hard to communicate as English was not his first language. Bar downstairs is not open. Breakfast only available next door at an extra cost which we did not purchase. Room was an OK size but not very clean (bedding smelly, shower mucky, dirty kettle). Some good facilities included e.g. TV, mini fridge and ironing board but some key things missing such as caffeinated coffee, milk or a teaspoon. Room only had very thin blinds, which did not keep the sun out at all, so we were all awake from the early hours.
East Grinstead, United Kingdom
Positive section of review
Room very comfortable, very close to hospital ideal for us, man on reception lent us phone chargers which was a god send
Negative section of review
Being on top floor and having mobility problems not the best
Positive section of review
Staff was very nice, cooperative. Room was very comfortable and gorgeous looking.
Positive section of review
The cleanliness, the facilities, the decor, the treats box.
Negative section of review
No bathmat.
Positive section of review
Lovely building and area. Friendly staff ver accommodating
Positive section of review
The replacement room we stayed in was a good size.
Negative section of review
The fold out bed didn't work in the first room, even after about half an hour of trying, so I had to go down to reception and move rooms late at night when I was tired and just wanted to go to bed.
Positive section of review
Location was very good. Nice decour inside
Negative section of review
Rooms a bit small. No chairs to sit on