1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Comfortable, clean apartment with courteous and responsive host. We had some specific questions which were answered promptly and thoroughly. Well-furnished and well laid-out. We rent out a property as well and notice little details. Everything was well thought out. The flat is in a great neighborhood (quiet street) with grocery and dining options nearby. The tube stop is convenient and serves two main lines, one of which connects directly with Heathrow, the other connects with many of the main tourist spots in town. We would definitely stay here again on a subsequent trip.
Negative section of review
Can't think of anything.
Positive section of review
There was a friendly welcome with lots of effort to make us feel at home. The property is quirky but nice - the goats, alpacas and sheep are lovely. You can tell the owners / their family want you to have a good time and settle in. The room had a comfy double bed with a smaller bunk bed.
Negative section of review
Unfortunately a few things were off about the stay, which may be down to the owner being away. The room does not have a lock and the shower in the bathroom did not have hot water. The general cleanliness could also do with improvement. We were a bit unclear on if breakfast was included, the owners put out bread and jam for us which was lovely but unfortunately the bread was mouldy. There were a few small attentions to detail which we felt were lacking.
Positive section of review
The caravan had everything you could possibly ask for and more . It was a lovely quiet location, perfect for getting around every day. Davie our host came to see us and make sure we were OK which was good of him. We would definitely stay there again.
Negative section of review
There were no facilities on the site at all. A little shop would have been good.
Positive section of review
One night stay; staff were friendly, bar was good and we enjoyed our evening meal there. Plenty of parking which appeared to be covered by CCTV and secure. Old style highland decor.
Negative section of review
We were accommodated in the top floor of the hotel and the wooden flooring was very noisy, but in fairness it is an old hotel!
Positive section of review
The accommodation was a little basic (reflecting the cost) but centrally located.
Negative section of review
It was okay on the week days but there was people coming and going at all hours at the weekend.
Positive section of review
Beds were very comfortable and the staff were very nice.
Negative section of review
The resturant was unfortunatly very poor. Waited 40 minuites for food and once arrived it was not up to expectation. We ordered 2 roast dinners. The menu advertised a large option, when requesting we were advised that they don't offer the large. Instead I had been offered some extras although these were charged and ended up costing more than the large roast. Unfortunatly the food had little flavour, 3 small bits of cauliflower cheese (one of the extras), oven cooked roast potatoes, small amount of gravy etc. After spending nearly 50, for a meal worth half. We were unfortunately disappointed. The room was a decent size however, In need of some modernisation. Dark wooden windows and skirting along with dark flooring make the room feel very cold. The modern shelf and desk feel slightly out of place. Ensuite, shower was small but manageable. That said if you didn't want to wash your hair you will be disappointed unless you have a shower cap. The flooring was clean, however the room does need a bit of TLC.
Positive section of review
Room was stunning, pretty decor and clean
Negative section of review
I wrote a message to the team informing them of my partners birthday - hoping to have a small complimentary note wishing him a happy birthday along with the macaroons which were lovely. Whilst I am aware there are charges for types of decor/balloons etc, I still got complementary macaroons and a lovely message however I would have preferred if they paid attention to the detail and wrote happy birthday to my partner, a small message would have made such a difference and I always look for the small attention to detail. It did disappoint me sadly.
Positive section of review
There was no breakfast
Positive section of review
Location and price
Negative section of review
Beds uncomfortable
Positive section of review
Location