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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Saffron Hotel

    - “The staff and room ac”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Orla Copacabana Hotel

    - “Lovely old hotel that is located at a perfect location with walking access to both Copacabana and Ipanema. When we arrived the staff was helpful, especially Pedro ! Helped us figure out the car parking and any questions we had. We booked the delux room and The room was a good size. Felt very safe during our stay with best part being you can leave all your valuables in the hotel and go for a swim to the beach. Lastly the breakfast was excellent so I highly recommend to opt for it.”

  • Apart Hotel Montreal by Les Terrasses Saint Urbain

    - “Although I usually prefer to stay at hotels and not Airbnb-type rentals I was very pleased with your property and service. The well-supplied kitchen, spaciousness and Cristina's helpfulness made my stay so convenient and economical to attend my child's graduation from McGill. I will certainly return for my future visits to Montreal.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Hotel Imperial Paris

    - “Everyone was very friendly and accommodating. Our room was a fantastic family suite and had plenty of room for our family of 4.”

  • Foxglove Field Glamping

    - “very lovely owner! and cute facilities”

  • Dolce by Wyndham Athens Attica Riviera

    - “Hotel is nice, well maintained, only problem is to order the taxi. I wait taxi for 15 minutes which had been ordered by hotel staff, than I call Uber which came in 1 minute.”

  • ARTOTEL Sanur Bali

    - “Amazing staff, clean and I feel safe as a solo traveler”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Stay Nikko Guesthouse

    - “Stay Nikko Guesthouse exceeded my expectations. 1) Space-wise, the combined space (of 2 bedrooms/2 bathrooms (with a Japanese-style bathtub)/Living & Dining area/pantry/laundry area) was far more than enough for 5-6 people, let alone the three of us who actually were there. I also love the cat-theme decor and cute furniture/amenities:) 2) The owner was very warm and one of the most helpful I've encountered. Not only did she take the time to help us with our series of questions (when our check-in was already past 9.30PM), but she also helped drive us to the train station. Her recommendation really made a difference to our trip...we would have tried to lug our large suitcases from Nikko to Tokyo (thinking that it was only a train ride away) if not for her advice to pre-send them to our Tokyo hotel. Thank you once again! (...also for recommending the pudding and other delicious local treats!)”

  • 365 House by D'Laksamana

    - “1. Good local style house to taste "local" life. 2. Friendly host to treat you nicely, he brought us to the seaside to see the beautiful sunset. Thanks ! 3. convenient location to access the hot tourist sites.”

  • JaBaKi Green Studio

    - “Very clean and well presented”

  • Apartament Golden Place

    - “Beautiful, big place. Everything was prepared as we asked for. The staff are nice and extremely helpful. Immaculate! We really enjoyed our short but so lovely stay in this apartment. Distance to the city centre is short, just a quick walk”

  • 3HB Clube Humbria - All Inclusive

    - “Great facilities, no queues for drinks, food, snacks. Excellent food options. Really enjoyed our stay here.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • The Base Central Pattaya Deluxe

    - “took some really cool photos on the panoramic pool overlooking the sea and the city. I was looking specifically for an instagram location, but all the other options were 3-4 times more expensive! The room itself is simple, but it has everything and even dishes/stove and a huge fridge ( usually fridges are small)”

  • Tunacan Hotel

    - “Excellent value for money hotel”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Balnearn House

    Aberfeldy, United Kingdom

    Average review score: 9.4
    • Positive section of review

      I was met at the door by Mark, who welcomed me to his 'home'. Very warm and welcoming host also his wife Claire. The hotel was beautiful with lovely views from the windows. Clean and very comfortable. Breakfast was pre ordered the night before and cooked to perfection. Lovely, hot and tasty. Nothing was too much trouble.

    • Negative section of review

      NA. All good

    Reviewed: 14 June 2024 Stayed in June 2024
    vintage59 United Kingdom
  • Contemporary Garden Flat in Clifton

    Bristol, United Kingdom

    Average review score: 7.3
    • Positive section of review

      Lovely location. Lovely old contemporary building. Very clean. Very spacious. Beautiful garden. Perfect for what we needed. Something not mentioned in description, bedroom opens up into garden. Which we thought was lovely!

    Reviewed: 14 June 2024 Stayed in June 2024
    Lisa United Kingdom
  • Motel One Newcastle

    Newcastle upon Tyne, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Great Location & on a nice street. Lovely inside the hotel and in my room. Bed was really comfy and everything was super clean. Would definitely stay here again when I come back to Newcastle.

    • Negative section of review

      Maybe could’ve done with a room service option. But not a deal breaker as it’s lovely to sit downstairs to enjoy a drink or food.

    Reviewed: 14 June 2024 Stayed in May 2024
    Gabriella United Kingdom
  • 62 Castle Street Hotel

    Liverpool, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Staff very friendly, room was decorated perfectly, lives up to the pictures on booking.com and the bed was really comfy. Also had a freestanding fan in the room which was a bonus.

    • Negative section of review

      There were no plug sockets by the bed, so charging phones at the other end of the room on a night can be a pain. The room could sometimes be a little dim lit even with all the lights on.

    Reviewed: 14 June 2024 Stayed in June 2024
    Sophie United Kingdom
  • Holiday Inn London - Gatwick Airport, an IHG Hotel

    Horley, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Stayed here for a night to catch an early morning flight the next day. Comfortable and spacious room. Well-equipped bathroom.

    Reviewed: 14 June 2024 Stayed in April 2024
    Ayushi Germany
  • Bannatyne Hotel Durham

    Durham, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Great location, option to use the leisure centre and special offers at the spa. Lovely big rooms, clean and comfortable

    • Negative section of review

      £10 to use the pool is a little pricey especially as it was so busy and difficult to get a clear line to swim! The cafe would be nice to eat in but the bright white lighting puts me off

    Reviewed: 14 June 2024 Stayed in June 2024
    Emily United Kingdom
  • Aldgate Flats

    London, United Kingdom

    Average review score: 7
    • Positive section of review

      Very clean in a super easy location. Quieter than I had expected Staff were super helpful

    • Negative section of review

      Nothing

    Reviewed: 14 June 2024 Stayed in June 2024
    Gillian Australia
  • Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection

    Newcastle upon Tyne, United Kingdom

    Average review score: 7.1
    • Positive section of review

      Great location and with parking. Well priced

    • Negative section of review

      Not very clean at all

    Reviewed: 14 June 2024 Stayed in April 2024
    Emily United Kingdom
  • Zedwell Piccadilly Circus

    London, United Kingdom

    Average review score: 7.5
    • Positive section of review

      The location The decoration

    • Negative section of review

      Glass bathroom for family ! Don’t have separate bed and blankets !

    Reviewed: 14 June 2024 Stayed in June 2024
    Mishaal Kuwait
  • Days Inn Hamilton

    Hamilton, United Kingdom

    Average review score: 7.1
    • Positive section of review

      Mattress was comfortable, everything else was a disgrace

    • Negative section of review

      Place was dirty

    Reviewed: 14 June 2024 Stayed in June 2024
    Anonymous Ireland