1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The comfiest bed in our rooms and sofa in the lounge ever, wish I could’ve taken them home with me!!! View was insanely beautiful, decor of hotel was beautiful and perfectly done. Most accommodating workers and they were cute too which is a bonus, especially the Scottish guy, loved my redbull 🙈 Easy access to everything, help whenever we needed it, spa right next to our rooms which was so relaxing and perfect, felt safe and was always excited to come back home to this place! Breakfast every morning was very good, good food with good views, helpful workers, a very enjoyable first experience at the lakes and would most definitely come back again <3
Positive section of review
The room was very clean , the bed was lovely and comfortable. Our room was at the back and over looked all the terrace house gardens it was lovely. Breakfast was a good selection food presented nicely , all the where staff very helpful and made our stay pleasant.
Negative section of review
Evening meal poor quality and cold would eat out next time.
Positive section of review
Room was superb for the money.little loud on the night time but I suppose being by the town its expected. Hosts were very polite:)
Positive section of review
It’s huge, beds were comfortable, lounges were excellent, we climbed Snowden and it was a perfect location and getaway property.
Positive section of review
Everything, it's a great place to stay and would highly recommend it anyway.
Negative section of review
-
Positive section of review
Clean and tidy with quite area for relaxation
Positive section of review
We liked the great location of the proper.
Negative section of review
We didn’t like the state of the room we were in. There were cobwebs all over the place and it was really dirty. The shower curtain had black mold on it as did some of the walls. There was also peeling wallpaper. The shower head was held up with tape and wouldn’t stay up during the shower. The pressure on the shower was bad too. In the corridor the light didn’t even have a bulb in so the was dark. Single bedroom had a bulb out also. The room as a whole wasn’t great.
Positive section of review
Location, space, facilities.
Negative section of review
It was difficult to heat the double bedroom,.
Positive section of review
Great location
Negative section of review
Basic facilities
Stoke on Trent, United Kingdom
Positive section of review
The price
Negative section of review
Very run down. Room not very clean but for the price it was to be expected. Shower took 10 mins to warm up.