1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really tidy and well presented place to stay, also absolutely massive which doesn't come over on the pictures and is a great bonus. Everything inside feels well placed and of high quality, the space was very comfortable to be in. Great location for getting to hikes in the Lake District, only a short drive. Also super easy to get into Cockermouth. Amazing host too, super responsive and welcoming. I highly recommend this as a place to stay!
Positive section of review
The breakfast was great. Thank you. The room was comfortable and clean. Bar hollering and laughing was not pleasant. Dinner was not great. Japanese sticky ribs were slices of marinaded pork in too much brine on top of overcooked soggy ramen with strange dark eggs floating. I had a reaction the next day. The waitresses were not knowledgeable. The guy working the bar seemed to be the only one working.
Negative section of review
It was a miracle that we found a parking spot. We slept well after hiking all day. The numbered table system at breakfast worked well and the guy that worked the bar the night before was courteous and helpful. We received about 12 redundant emails about their £50 deposit. How about emails about making our stay more pleasant.
Royal Tunbridge Wells, United Kingdom
Positive section of review
Room and Grounds brilliant. Food so so and speed of service poor. My friends cooked breakfast was almost cold when served on the second day of our stay.
Negative section of review
As above
Positive section of review
food was excellent, the staff were so friendly and accommodating, my stay was very pleasant indeed. thank you.
Stansted Mountfitchet, United Kingdom
Positive section of review
The staff were super friendly and helpful and the hotel all looked lovely and clean
Negative section of review
The pillows were too squashy for our liking, and our eldest found the sofa bed too uncomfortable. My wife swapped with her through the night, but she then had a bad night's sleep. Not ideal when you have a day of travelling ahead
Positive section of review
Washroom door not working. Commend is not working
Positive section of review
I had the best time there ,will never forget it
Positive section of review
Great location
Negative section of review
Room very small, no plug sockets next to bed.
Positive section of review
No breakfast
Negative section of review
Roadside noise