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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was perfect just on the beach, with a pub just 2 mins walk away and another 10 mins. Close to nearby Luss and Balloch, and only a short drive from Glasgow city centre. Good sized car park and reception staff were friendly. Dog friendly. Lots of plug sockets in room which was very handy.
Negative section of review
Hotel gardens are quite run down and need some attention going into spring/summer, the rooms are clean but basic & our toilet didn't flush properly, there is a bit of a knack to it. It's an old building, and as you'd expect very creaky at night. I also found the bed quite small and uncomfortable. Our room overlooked the carpark and as it was warm ( no air con ) we needed the window open. It was very noisy both nights with people coming and going & this did upset our dog who was otherwise very chilled. Key cards kept getting de-magnetised and we had to have them reset a few times annoyingly. Food in the bar area was pretty basic pub grub, our breakfasts were nice but served with wrong items/items missing on both occasions. Had to chase tea/milk etc. with waitresses, perhaps more staff needed for busy breakfasts.
Positive section of review
Friendly staff.. there was a little mix up with the rooms and staff were apologetic and offered us complimentary drinks for the inconvenience. Family room was nice and spacious. Will stay here again.
Positive section of review
Hotel location was convenient. Room was simply furnished. Clean. Tea & Coffee in room. Good hot shower.
Negative section of review
Simpler breakfast options may be good for some guests.
Positive section of review
The hotel was easy to find, and the staff were very friendly and helpful. Very enjoyable stay
Positive section of review
Comfy bed Good size room and bathroom Fantastic breakfast Lovely staff Great location
Negative section of review
A little on the pricey side
Positive section of review
Location, comfy bed. Helpful friendly staff.
Negative section of review
Steps up to toilet in room !
Positive section of review
Very clean , lovely and bright , cosy
Positive section of review
Clean , location , price per room
Negative section of review
Couldn’t take takeaways on - was a sign stating would be charged
Positive section of review
Breakfast
Negative section of review
Rooms way outdated an not maintained tv was balancing whole place needs updating
Positive section of review
Location
Negative section of review
Not best clean but ok