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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Radisson Blu Hotel, Dubai Deira Creek

    - “Cleanliness and kind staff”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Container Hospedaria Paraty

    - “Very nice and unusual place with hospitable owners”

  • Fairmont Palliser

    - “Staff very helpful, although waiting to find out how our booking was duplicated and payment duplicated, if you could lookTheb into this.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Antigon Urban Chic Hotel, Thessaloniki

    - “It's safe, clean and trustworthy”

  • Truntum Kuta Formerly Grand Inna Kuta

    - “Breakfast was to die for. The variety was amazing You have to try one of the massages. Fantastic and made you feel so relaxed after it. The pools were lovely and definitely a great place to be. The staff at the hotel were absolutely amazing and welcoming and helpful. For a first timer it was comforting.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Guest House Moshiripa

    - “Friendly atmosphere, kind and knowledgeable hosts helped to advise on local points of interest. Accommodation was clean and quiet and well situated within the city. Got to try their home made venison curry with locally sourced ingredients. Felt incredibly welcome and well taken care of!”

  • Genting Ion Delemen by Horizon Homes

    - “it was clean and quite convenient as there was shuttle buses provided, and also convenience stores & restaurants nearby”

  • MA Airport Hotel

    - “Had an issue with thuisbezorgd, the delivered our food to wrong hotel. They were also closed by the time we figured it out. They guy at reception knew the company we ordered food from and arranged a new delivery for us! We got the food by 10 at night watching Netflix cozy with some chicken. Best stay ever. They also serve croissants in the mornings with coffee. Also slepted like a baby, my partner and I will forever remember the memories we made there. Highly recommend staying there!”

  • Alda Gold

    - “Very nice place. Wonderfull breakfast. Everything perfect!”

  • 7 Gaia Roaster Apartments

    - “Clean, great location. Staff were fantastic.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Arinara Beach Resort Phuket - SHA Extra Plus

    - “Loved the location, beautiful hotel, pools were great, lovely spacious room. Pakard (sorry not sure of spelling) at the kids club was just great, so gentle and friendly. My daughter Gia loved her. Reception staff were also very accommodating when we arrived early in the morning.”

  • Dosso Dossi Hotels & SPA Golden Horn

    - “I recently had the pleasure of staying at Dosso Dossi Golden Horn in Istanbul, and it was an exceptional experience from start to finish. The staff was incredibly welcoming and attentive, making sure every detail of our stay was perfect. My room was spacious, immaculately clean, and offered breathtaking views. Dining at the hotel's restaurant was a culinary delight, with a diverse menu and exquisite flavors. I highly recommend this hotel for anyone looking for a memorable and luxurious stay in Istanbul.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Lancaster University

    Lancaster, United Kingdom

    Average review score: 7.5
    • Positive section of review

      All went well and up to expectations. Lancaster is an excellent base for my Lake District fell-walking and visiting old haunts. The Reception Staff in particular were most helpful as usual even pointing out that I had made a double booking which could have been expensive. I have booked again in July and am looking forward to it. The arrival procedures, car parking, accommodation and meals were perfect and I was left alone to get on with my holiday. I see no reason why I should stay anywhere else! Thank you.

    • Negative section of review

      I really had no reason to complain and thoroughly enjoyed my stay.

    Reviewed: 23 May 2024 Stayed in May 2024
    Bob United Kingdom
  • Judah Suites by Koya Homes

    Barry, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Starting from the host communication, the smooth access and check-in, the place and ease of access to surrounding areas. All were great.and want to thank the stuff a lot for mailing over my phone that I forgot, really appreciated. Just a very minor thing, but I appreciate it if there's a mechanical lock for the door in addition to the code one. Gives an additional sense of safety

    Reviewed: 23 May 2024 Stayed in May 2024
    M0Mahdy United Kingdom
  • G Boutique Hotel

    Portsmouth, United Kingdom

    Average review score: 8.5
    • Positive section of review

      every think was nice but room was a bit to small for me and my parner did not ask for a to chang room to a bigger size when i book it because it was the last room you had at the time.

    • Negative section of review

      the room

    Reviewed: 23 May 2024 Stayed in May 2024
    tracey United Kingdom
  • The Bournbrook Inn

    Birmingham, United Kingdom

    Average review score: 7.5
    • Positive section of review

      Bacon overdone and remainder of food was cold. Make your own instant coffe no machine.

    • Negative section of review

      Hot breakfast with coffeee machine

    Reviewed: 23 May 2024 Stayed in May 2024
    Patricia United Kingdom
  • Trinidad, 45 School Road, Coach House

    Birmingham, United Kingdom

    Average review score: 9
    • Positive section of review

      Amazing little place in a lovely area. Really helpful host. Peaceful & relaxing

    • Negative section of review

      Bathroom needs a little maintenance, door handle & dripping tap, but clean & lovely place to stay.

    Reviewed: 23 May 2024 Stayed in March 2024
    Lisa United Kingdom
  • The Mansefield Hotel

    Elgin, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Very friendly staff. Hotel well positioned in Elgin.

    Reviewed: 23 May 2024 Stayed in May 2024
    Shona United Kingdom
  • Downsfield Bed and Breakfast

    St Ives, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Everything, very accomadating, friendly and helpful

    • Negative section of review

      Further from the beach than anticapated.

    Reviewed: 23 May 2024 Stayed in May 2024
    Carlton United Kingdom
  • Signature London, The J Marylebone

    London, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Excellent PR and friendly staff.

    • Negative section of review

      Rooms are too small . Especially the family room hardly any space to walk around also if they could provide parking at a subsidised rate.

    Reviewed: 23 May 2024 Stayed in May 2024
    Hegde India
  • ibis London Wembley

    London, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Location to Wembley stadium

    • Negative section of review

      Being charged £23 for 1 single vodka and a glass bottle of Fanta 😡

    Reviewed: 23 May 2024 Stayed in May 2024
    Kristian United Kingdom
  • Stirling Highland Hotel- Part of the Cairn Collection

    Stirling, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Lovely staff and location

    • Negative section of review

      Room was slightly needing some work in the bathroom, the suction on the base of the bath screen was falling off and signs of mould. Shower head very low. Beside lights not working.

    Reviewed: 23 May 2024 Stayed in May 2024
    Fiona United Kingdom