1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
All went well and up to expectations. Lancaster is an excellent base for my Lake District fell-walking and visiting old haunts. The Reception Staff in particular were most helpful as usual even pointing out that I had made a double booking which could have been expensive. I have booked again in July and am looking forward to it. The arrival procedures, car parking, accommodation and meals were perfect and I was left alone to get on with my holiday. I see no reason why I should stay anywhere else! Thank you.
Negative section of review
I really had no reason to complain and thoroughly enjoyed my stay.
Positive section of review
Starting from the host communication, the smooth access and check-in, the place and ease of access to surrounding areas. All were great.and want to thank the stuff a lot for mailing over my phone that I forgot, really appreciated. Just a very minor thing, but I appreciate it if there's a mechanical lock for the door in addition to the code one. Gives an additional sense of safety
Positive section of review
every think was nice but room was a bit to small for me and my parner did not ask for a to chang room to a bigger size when i book it because it was the last room you had at the time.
Negative section of review
the room
Positive section of review
Bacon overdone and remainder of food was cold. Make your own instant coffe no machine.
Negative section of review
Hot breakfast with coffeee machine
Positive section of review
Amazing little place in a lovely area. Really helpful host. Peaceful & relaxing
Negative section of review
Bathroom needs a little maintenance, door handle & dripping tap, but clean & lovely place to stay.
Positive section of review
Very friendly staff. Hotel well positioned in Elgin.
Positive section of review
Everything, very accomadating, friendly and helpful
Negative section of review
Further from the beach than anticapated.
Positive section of review
Excellent PR and friendly staff.
Negative section of review
Rooms are too small . Especially the family room hardly any space to walk around also if they could provide parking at a subsidised rate.
Positive section of review
Location to Wembley stadium
Negative section of review
Being charged £23 for 1 single vodka and a glass bottle of Fanta 😡
Positive section of review
Lovely staff and location
Negative section of review
Room was slightly needing some work in the bathroom, the suction on the base of the bath screen was falling off and signs of mould. Shower head very low. Beside lights not working.