1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
In general a beautiful large room however because there was no slip mat in the bath/shower I fell and the glass door swung open and I landed on the floor with bruises all over my head and body. I reported this and it was dealt with professionally...I hope they now have slip mats in the rooms. One other issue was that foolishly I left some items in the bedside drawer...inc prescription drugs. I called and was told I had to go in to collect them as they can't post them! After many calls I was told they would send them, now waiting 3 months!
Negative section of review
Bathroom hazard
Positive section of review
The welcome extended to us upon arrival and how arriving with a bike didn't become a huge issue, as it does in some properties. The breakfast lady was also very informative with her advice on accessing the canal for my hike and flexible with my breakfast request.
Negative section of review
Nothing
Positive section of review
Location was fabulous. Ideal base for exploring. Bed was lovely and comfortable and room wasn’t too hot as I sometimes find. Drying room was an added bonus to get our kit dry.
Negative section of review
It was a little bit noisy in the room we were in. Kept hearing a door bang but that could have been other guests. However it started around 6am in the morning onwards.
Positive section of review
Restaurant was ok, music in the evening was ok. Parking was also ok. Didn’t realise from photos that a third of the hotel had been demolished and under construction.
Negative section of review
Photos of the hotel under demolition and construction and areas at front and rear were messy and needed attention. Parts of Eastbourne seemed a little run down.
Positive section of review
Lovely staff and excellent location to access all of the local attractions. Great bar and restaurant available.
Negative section of review
The shower/toilet facilities are more like a plastic caravan unit. There was sometimes a smell of drains coming from the bathroom.
Chipping Norton, United Kingdom
Positive section of review
No breakfast as such. We were given complimentary prepacked selection, which was adequate
Negative section of review
Number of stairs to get to the room at the top of the hotel was a bit of a trial for a 77 year old
Positive section of review
In the Centre of Port Rush, clean & had all you would need for a stay
Negative section of review
The FOUR flights of stairs were not mentioned in the information for the apartment! I knew it had stairs, but so many it had a sofa on the public landing to help.
Positive section of review
Room was located on the busy road, traffic noise all through the night.
Negative section of review
traffic noise
Positive section of review
It was clean and freshly decorated
Negative section of review
Total lack of facilities apart from two coffee sachets and a kettle
Positive section of review
Location
Negative section of review
Room