1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful hotel, it was inviting and welcoming. Rooms were spacious, bed really comfortable Perfect location as went to the 02 arena. Staff really helpful - nothing was too much yet on trouble especially Lillia!!
Negative section of review
It was perfect
Positive section of review
The hostess was warm and welcoming...She even guided me on the good locations i could visit in Lake District... The Breakfasts were yummy! My room, shower room etc were extremely clean...Enjoyed my stay here!
Negative section of review
Everything was perfect!
Positive section of review
Very clean and comfortable accommodation. Lots of additional provisions and thoughtful touches. We had everything we needed.
Negative section of review
Nothing
Positive section of review
Great location for what we needed. It was like home from home. I would highly recommend 👌
Positive section of review
Clean ,breakfast good ,good location
Negative section of review
Dinner was total disaster, they did not put our order through we waited a hour then had to ask where our food was ,told us had not been ordered and they would do it straight away ,20 minutes later the manager went to find it came out with a moussaka and a pasta dish and gave us two spoons ,the moussaka had been put in the microwave and was hot in the middle and warm on the out side and my pasta was swimming creamy water,it was totally inedible, as it was really busy I did not want to cause a seen so we left and walked in to coniston and paid for a meal there ,we were not offered a refund or anything totally disgusted in the way we were treated ,if we had lived closer we would of gone home .
Positive section of review
Nice, clean and good service
Brighton & Hove, United Kingdom
Positive section of review
location was great
Negative section of review
very dated and cold and there is a smell of damp. also had a blow out because the parking area had a piece of metal sticking up the should be removed.
Positive section of review
Helpful owner
Negative section of review
N/a
Positive section of review
Area only
Negative section of review
Property is absolutely filthy ,floors uneven , green mold all over the walls the main door to get in and out door handle is falling to bits kitchen looks like it’s been took out of a skip cupboards falling of the walls heating doesn’t exit took 2 days of clothes on the maiden and still wet inside the cooker you wouldn’t cook a meal for your worst enemy in it it’s awful avoid at all cost we ended up paying for some we’re else 2 days in 🤮
Positive section of review
Nothing
Negative section of review
Filthy