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2
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Royal Tunbridge Wells, United Kingdom
Positive section of review
Stayed at the Spa as a leisure visit before so thought I’d book for a business trip from the Isle of Wight…. love the food (especially breakfast)and ambience of the place and proximity to lots of lovely places locally
Negative section of review
This stay I got one of only 3 attic rooms on the 3rd (top) floor. Lots of sloping shallow ceilings (ouch) and very hot on a warm June day. Velux windows only opened a couple of inches so no fresh air, Air conditioning was available though kept repeatedly droning through the night till I found an external switch to turn the whole thing off. (Sorry, forgot to turn it on for the next guest!!!). Also low water pressure on the top floor so a disappointing shower in the morning;). May consider staying at the Spa in future as make lots of business and leisure trips to Tunbridge Wells and Tonbridge area though there seems to e lots of options around Tunbridge wells.
Positive section of review
The welcome was nice. Cleanliness of bathroom was excellent but that can’t be said for the bedding! The building was beautiful but contents completely random. View from room at the back was beautiful.
Negative section of review
Dirty bedding. Breakfast nowhere near what was expected in terms of quality but Good range of cereals.
Positive section of review
This hotel is very conveniently located to Edinburgh Airport and has a very good shuttle service
Positive section of review
Friendly staff, clean bungalow. Food was good. Lovely white fluffy towels.
Negative section of review
Bathroom was in need of some work very tired. Shower small. Sink had a large crack in it.
Stoke on Trent, United Kingdom
Positive section of review
Great food, professional smiley staff, beautiful gardens, super clean.
Negative section of review
Nothing
Positive section of review
super clean, great staff, amazing room, so impressed!
Positive section of review
Room was clean, bar was nice, bar staff were friendly
Negative section of review
Location was slightly awkward as looks like it’s just off motorway but have to drive round a little to get there
Positive section of review
Friendly approach Reassurance Accuracy
Negative section of review
None
Positive section of review
It was a good space, nice sized rooms.
Negative section of review
We had multiple issues with the property. When we arrived the water was turned off and some of the electrics had tripped. I reported it immediately, maintenance came out the following afternoon. A curtain pole fell down during the night, again maintenance came out the following afternoon. The property was not finished to a high standard. The property was below my expectations for cleanliness.
Positive section of review
Great location