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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It's a beautiful family run hotel in a lovely location, Dave and Mel the hosts went out of their way to make sure we had everything we needed to have a great stay, felt like home from home we were so comfortable there, the grounds were very pretty and have a cute outside seating with each table having a heater. The breakfast was 10/10 and will definitely stay again, and thank you so much for making us so welcome, Angie Darren Julie Barry xx
Negative section of review
Nothing we absolutely loved the hotel
Positive section of review
Nice and very clean house with spacious bedrooms and a kitchen with all the cooking equipment and a leaving room to relax after a wandering in Belfast. The check-in information was very very precise, so we found it very easy and made check-in in just a minute. It's very close to the city centre, which you can reach it by foot.
Positive section of review
the fact that the staff were fantastic, especially kayla on reception who helped us throughout our stay, she was friendly and very helpful. I am a wheelchair user and she was amazing helping me and my daughter
Positive section of review
Facilities and breakfast were as anticipated at an IHG hotel - having used a group hotel previously. Location was chosen as close to the Funeral which we were attending.
Negative section of review
Car parking charges were not provided by booking.com at the time of booking.
Positive section of review
The only positive is the location. Reasonably quiet street only moments away from the train station.
Negative section of review
We booked for 3 adults and there was only 2 of everything, (although my request for an extra set was granted quickly) there was no toaster, no tea towel, the cooktop didn't work, no broom or dustpan to give it a quick sweep, the main shower head was split at the seam and couldn't be used, was a very muggy room, only had one roll of loo paper for 3 people for 4 nights, the crockery and cutlery were filthy and the floor could have used a good sweep. I feel for the money we paid I expected it to be like the photos. It fell very short of our expectations. Disappointed.
Positive section of review
Perfect location, right next to a 24 hour car park. Really clean and trendy hotel
Negative section of review
Shower was Luke warm
Positive section of review
Loved the view! The property was nice and clean.
Positive section of review
small room but clean and cozy
Negative section of review
have a chair maybe better
Positive section of review
The breakfast 😋 The host
Negative section of review
Nothing