1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Horse Barn was the perfect location for family holidays in Wiltshire. The house was comfortable and spacious, the kitchen well equipped, the hosts were friendly, kind and nice, and the possibility to buy farm products was very welcome to us. In short: everything was marvellous and if possible we would certainly love to come back one day!
Positive section of review
Facilities generally good; very sound nights sleep in excellent bed. Hotel is located in the heart of Chester and is just a short walk to the Rows and outstanding restaurants.
Negative section of review
The front entrance of the hotel is very grim, pleased we weren't walking to and from after dark. We had just one coffee in the bar which was very poor. The experience was marred by an obese guest walking around the bar in swimming shorts and an open gown. A dress policy should be introduced to insist on appropriate dress.
Positive section of review
The place .perfect location. The building was lovely .very quiet .perfectly clean .everything you need . Would recommend to anyone 5*for me .
Negative section of review
The only problem we had was the doors going into the apartment ..front door fine .2nd door anther fire door very heavy and the toilet door opens they can cause a problem .Also i think the step into front room should be much more high lighted ..
Positive section of review
Looks nice from the outside, there's breakfast and TV to watch the news in the restaurant
Negative section of review
The noise from the street made resting difficult. Every second vehicle just floors it there from the nearby junction. And contrary to what the staff said, it does not end at 7pm. I got some ear muffs from a builders store so I slept OK.
Positive section of review
The location was great and a short walk to the tube station.
Negative section of review
Bed bugs. I wasn't going to leave this review, but after being ignored I have no choice. I stayed in the hostel from the 17th-19th May room 106 bed C and woke up with bed bug bites all over my arms, hands and some on my face. I saw 3/4 bed bugs. I tried taking a picture of them. I informed the employees at the desk and they only suggested a free wash. I would like to add that they did not check the room right after I had informed them. I am extremely disappointed. They could see my discomfort and visibly noticed the bites all over my arms. If they go and check that bed they will be able to clearly see a dead bed bug in the corner of the bed on the right. I tried communicating via an email address that was suggested to me, but communication has been very poor and I have been ignored. I also told them that the bites left me feeling very self conscious and still to this day as they are still slightly visible on my arms. I have stayed in many hostels over the years and this is the first time I have ever experienced bed bugs.
Positive section of review
Quality food freshly cooked excellent service
Negative section of review
Nothing
Positive section of review
Very good value for money
Positive section of review
Its value for money
Negative section of review
N/A
Positive section of review
Very friendly staff
Newcastle upon Tyne, United Kingdom
Positive section of review
Big, Neat, style
Negative section of review
Poor door locks , mainly outside one falling off